Head of Enterprise Financial Crimes Operations Product and Transformation
AI summary of the role
Head of Product for Wells Fargo's enterprise eKYC platform, leading strategy, modernization, and transformation of customer onboarding, due diligence, screening, and lifecycle management.
What you’ll do
- Define and execute strategic vision and multi-year roadmap for enterprise eKYC platform
- Lead product investment planning, prioritization, and portfolio management across multiple product teams
- Drive migration from legacy platforms to modern, scalable customer lifecycle management solutions
- Partner with Technology leadership on architecture, integration, modernization, and platform resiliency
What you’ll bring
- 10+ years of Product Management or leadership experience
- 4+ years of management or leadership experience
- Executive-level product leadership managing large-scale enterprise platforms and transformation programs
- Experience managing complex product portfolios, budgets, and multi-year roadmaps
Technologies
eKYC · Customer Identification Program · customer due diligence · enhanced due diligence · screening · workflow automation · artificial intelligence · API · event-driven architecture · rules engines · DevSecOps · cloud modernization
About Wells Fargo
U.S. universal bank with a huge branch/digital franchise, serving consumers, businesses and institutions across banking, lending, cards, wealth, markets and advisory.
Public · 5000+ people
Source and classification
Internal deployment & tooling · Evidence for this classification:
About this role: Wells Fargo is seeking an experienced product management leader to lead the strategy, development, modernization, and ongoing evolution of the enterprise electronic Know Your Customer (eKYC) platform. Serves as the senior product executive responsible for transforming customer onboarding, Customer Identification Program, customer due diligence, enhanced due diligence, screening, customer lifecycle management, and regulatory compliance capabilities across the enterprise. Accountable for defining the product vision, multi-year strategy, investment roadmap, operating model, and delivery execution. Partners across Financial Crimes, Operations, Technology, Data, Risk, Compliance, Audit, and Line of Business organizations to deliver scalable, secure, resilient, and regulatory-compliant customer lifecycle management solutions. This leader oversees a team of Product Managers
More from the job description
About this role: Wells Fargo is seeking an experienced product management leader to lead the strategy, development, modernization, and ongoing evolution of the enterprise electronic Know Your Customer (eKYC) platform. Serves as the senior product executive responsible for transforming customer onboarding, Customer Identification Program, customer due diligence, enhanced due diligence, screening, customer lifecycle management, and regulatory compliance capabilities across the enterprise. Accountable for defining the product vision, multi-year strategy, investment roadmap, operating model, and delivery execution. Partners across Financial Crimes, Operations, Technology, Data, Risk, Compliance, Audit, and Line of Business organizations to deliver scalable, secure, resilient, and regulatory-compliant customer lifecycle management solutions. This leader oversees a team of Product Managers and Product Owners responsible for strategy, roadmap execution, technology modernization, business adoption, and value realization across the eKYC platform portfolio. The role balances regulatory commitments, business growth, operational efficiency, customer and employee experience, and technology modernization investments. In this role, you will: Define and execute the strategic vision and multi-year roadmap for the enterprise eKYC platform. Establish the product strategy for customer onboar [... source excerpt omitted ...] ion, and portfolio management across multiple product teams and initiatives. Drive migration from legacy platforms, fragmented workflows, and manual processes to modern, scalable customer lifecycle management solutions. Partner with Technology leadership to establish architecture direction, integration strategy, modernization roadmaps, platform resiliency, security, and production support expectations. Lead product strategy for workflow automation, artificial intelligence, customer journey optimization, data products, and operational efficiency. Collaborate with Compliance, Risk, Legal, Audit, Financial Crimes, and control partners to translate regulatory and policy requireme [... source excerpt omitted ...] Establish and monitor product key performance indicators, platform adoption measures, delivery performance, operational outcomes, control effectiveness, and business value. Drive customer data strategy, data quality improvements, identity and party management capabilities, lineage, controls, and integration with enterprise data platforms. Ensure testing, release readiness, operational readiness, training, documentation, production deployment, and post-implementation support are incorporated into delivery plans. Manage portfolio investment decisions by balancing regulatory commitments, risk reduction, operational efficiency, platform sustainability, and business growth. Lead s
Employer postings · Data from · Sources