Solutions Architect

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. In this role, you will: Collaborate with the sales leadership to understand customer requirements and enable technical solutions deployment based on customer needs. Develop an in-depth understanding of Ema’s technology and underlying architectures Deliver compelling product demonstrations tailored to the specific needs of potential customers, showcasing key features and benefits. Work closely with customers to execute successful PoCs, demonstrating the feasibility and value of Ema in their environment. Position yourself as a Trusted Advisor to key customer stakeholders with a focus on [... source excerpt omitted ...] ns. Demonstrate and communicate the value of Ema’s solution throughout the engagement, from demo to proof of concept to running workshops, design sessions and implementation with customers and stakeholders. Help take Ema’s solution from POC to production. Understand customers cloud/on-prem environment and their unique needs for deploying Ema’s solutions. Work with our engineering team to translate customer needs into a productionizable solution that fits into Ema’s deployment models. Manage the customer’s problem through effective diagnosis, resolution, or implementation of new investigation tools to increase productivity for customer challenges on Ema’s platform. Create repe [... source excerpt omitted ...] e SaaS solutions and cloud technologies. Solid experience with solution design, architecture, and integration. Familiarity with relevant programming languages and technologies. Customer-focused mindset with a passion for understanding and solving customer challenges. Excellent presentation and communication skills, with the ability to convey complex technical concepts to diverse audiences. Strong collaboration skills, with the ability to work effectively both independently and as part of a global team. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensa