Sr Technical Program Manager
Technologies
Agentic AI · LLMs · conversational AI · CCaaS · Genesys · Five9 · NICE · Avaya · APIs · Agile · Waterfall
About Parloa
AI Agent Management Platform enabling enterprise customer service at scale; reimagines CX as agentic, multilingual, conversational interactions across voice and chat.
Series D · 200–500 people
Job description
The full responsibilities and requirements are on the employer’s site.
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About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale. About the Role As a Senior Technical Program Manager at Parloa, you will lead the end-to-end delivery of enterprise Agentic AI deployments, owning execution across complex customer implementations from kickoff through go-live and hypercare. You will act as the central delivery owner across customers, internal delivery teams, and externalHow jobs are selected
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