Business Solution Architect- Post Implementation myAvatar
AI summary of the role
This is a post-implementation consulting role focused on optimizing financial and revenue cycle workflows for Netsmart's behavioral health and public sector clients.
No longer in the current catalog. Last included 2026-09-09. Check the employer’s posting for availability.
What you’ll do
- Provide expertise during client engagement to deliver workflow and solution design to achieve defined benefits.
- Guide clients through current workflows, upgrades, system changes, enhancements, and ongoing system maintenance.
- Act as primary consultant for client solution troubleshooting, consultation, and knowledge transfer.
- Cultivate and sustain client relationships, providing appropriate escalation of issues and engagement support.
What you’ll bring
- Bachelor's degree or equivalent relevant work experience.
- At least 4 years of health care information technology implementation or consulting working experience.
- At least 2 years Electronic Health Record solution work experience.
- At least 1 year of project management experience.
Technologies
myAvatar · EHR · 837P · 837I · UB-04 · CPT/HCPCS · 270/271 · 835 · Medicaid · Medicare · Managed Care Organizations
About Netsmart
EHR and care-coordination platform for behavioral health, human services, and post-acute care providers across the US.
Private Late · 2000–5000 people
Source and classification
Customer adoption & accounts · Evidence for this classification:
(Post‑Implementation) The Business Solution Architect serves as a trusted subject matter expert and client advisor, partnering with healthcare and human services organizations to optimize financial and revenue cycle workflows following system implementation. This role is deeply hands on and highly consultative, supporting clients where they are by diagnosing challenges, evaluating real world system usage, and delivering practical, best practice guidance that drives operational efficiency, compliance, and accurate financial outcomes. Focused primarily on finance and revenue cycle management within behavioral health and public sector environments, the Business Solution Architect works closely with clients on Medicaid, Medicare, Managed Care, and state regulated billing workflows. This includes eligibility, claims, remittance, accounts receivable, and financial reporting, with a strong
More from the job description
Responsible for providing expert solution knowledge, recommended implementation and maintenance best practices, and process design representing their domain of expertise Netsmart Overview: At Netsmart, improving care delivery isn’t just our aspiration, it’s our passion! For more than 50 years, we’ve been a healthcare software company developing technology and providing services in the behavioral health, human services, and post-acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care. Business Solution Architect – Financial Solutions (Post‑Implementation) The Business Solution Architect serves as a trusted subject matter expert and client advisor, partnering with healthcare and human services organizations to optimize financial and revenue cycle workflows following system implementation. This role is deeply hands on and highly consultative, supporting clients where they are by diagnosing challenges, evaluating real world system usage, and delivering practical, best practice guidance that drives operational efficiency, compliance, and acc [... source excerpt omitted ...] al outcomes. Focused primarily on finance and revenue cycle management within behavioral health and public sector environments, the Business Solution Architect works closely with clients on Medicaid, Medicare, Managed Care, and state regulated billing workflows. This includes eligibility, claims, remittance, accounts receivable, and financial reporting, with a strong emphasis on myAvatar finance functionality. Acting as a lead resource for post go live support, this role facilitates one on one client sessions, health checks, and escalations, often uncovering root causes by investigating system configuration, workflow design,, asking the right questions, and translating complex [... source excerpt omitted ...] ssues into clear, actionable recommendations. As part of a small, high impact solution adoption team, the Business Solution Architect collaborates cross functionally while owning client interactions end to end, from discovery and documentation through solution guidance and follow through. Success in this role requires comfort navigating ambiguity, balancing multiple priorities, and operating in fast paced client environments, all while maintaining strong documentation and clear communication. This is an ideal opportunity for a finance focused EHR expert who enjoys solving complex problems, influencing outcomes, and helping clients get the most value from their systems. Respon
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