Associate Director, Technology Solutions Engineering

Become a part of our caring community The Associate Director, Technology Solution Implementation delivers new technological solutions to meet business needs within a specified scope while aligned to enterprise objectives. The Associate Director, Technology Solution Implementation requires a solid understanding of how organization capabilities interrelate across department(s). The Associate Director, Technology Solution Implementation gathers and documents business system and functional requirements, influences system design to optimize support and ensures solutions meet the business objectives and requirements. Completes and/or coordinates implementation of design and requirements, testing, operational readiness, and transition to the appropriate production support team. Decisions are typically related to identifying and resolving complex technical and operational problems within department(s), and could lead multiple managers or highly specialized professional associates. Use your skills to make an impact Required Qualifications Bachelor's Degree with 10 or more years of technical, focused in web applications 4 or more years of management experience in technical Working knowledge of Large Language Models (LLMs), enterprise AI platforms, AI-enabled business applications, and emerging AI technologies. Experience collaborating with architecture, security, compliance, lega [... source excerpt omitted ...] t be passionate about contributing to an organization focused on continuously improving consumer experiences Demonstrated ability to run large scale, highly visible programs with responsibility for multiple project teams. Possess a solid understanding of operations, technology, communications, and processes Preferred Qualifications Master's degree Experience in Healthcare, especially Insurance segment in an org like Humana Experience implementing AI-powered solutions leveraging cloud platforms such as Azure AI, OpenAI, machine learning platforms, or intelligent automation technologies. Relevant certifications in Artificial Intelligence, Cloud AI Services, Data Science, Machine L [... source excerpt omitted ...] habilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.