Epic Analyst, MyChart

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-time Epic Analyst, MyChart. The Epic Analyst 2 assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The Epic Analyst 2 facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues. Core Responsibilities: Serves as a support contact for application end‐users. Identifies issues and works to resolve them. Designs, develops, implements, and maintains the application. Supports all phases of testing and document workflow design. Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow. Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly. Collaborates with trainers on application changes and new features to develop do [... source excerpt omitted ...] t UHealth’s policies, procedures, and business operations. Adheres to University and unit-level policies and procedures and safeguards University assets. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary. CORE QUALIFICATIONS: Bachelor’s degree in relevant field Epic MyChart Certification Minimum 3 years of relevant experience Ability to communicate effectively in both oral and written form. Ability to maintain effective interpersonal relationships. Ability to recognize, analyze, and solve a variety of problems. Ability to lead, motivate, develop and train others. Proficie