Sr Principal Engagement Manager - 11390

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. As a Sr. Principal Engagement Manager at Coupa, you will lead the end-to-end implementation of the Coupa platform for large and strategic customers across the Americas region. Operating as a senior individual contributor, you will be responsible for delivering successful customer outcomes while aligning solutions with business objectives and ensuring projects are executed with quali [... source excerpt omitted ...] agement Managers, and stepping in during critical situations to help drive successful outcomes and maintain executive alignment What You’ll Do Own end-to-end delivery of complex customer engagements, ensuring projects are delivered withquality, on time, and within budget. Serve as the primary point of contact for customers and partners, building trusted relationships and managing executive stakeholder expectations. Lead implementations from mobilization through deployment and go-live, including governance,resource planning, and adherence to Coupa methodologies. Proactively manage risks, issues, and escalations, driving timely resolution and maintaining a clear path to succe [... source excerpt omitted ...] nsuring delivery excellence Mentor and provide guidance to Engagement Managers, sharing best practices and supporting successful execution across multiple projects. Partner with customers and internal stakeholders on business transformation initiatives, helping organizations maximize the value of their investment in Coupa. What You Will Bring to Coupa 10+ years of experience in systems applications consulting, Professional Services, or enterprise software delivery environments, with at least 5 years in program or project leadership roles. Proven experience leading complex enterprise SaaS implementations and managing multiple concurrent engagements across large organizations.