ProAdmin Testing & Client Support Specialist

ProAdmin Product Specialist Job Summary: WinTech is seeking an experienced Defined Benefit (DB) professional to join our team. In this role, you will be involved in multiple aspects of the business, including providing product support and training, testing, and assisting clients with implementing ProAdmin solutions. Our product suite includes: ProAdmin - a robust suite of defined benefit administration tools known as ProAdmin Desktop and ProAdmin Server. These tools are targeted to outsourcers, corporations and actuaries. ProAdmin allows benefit analysts to “code” complex plan provisions without the need for programmers. ProAdmin Server incorporates the ProAdmin calculation engine into the client’s existing architecture, such as a participant website, voice response system, call center system, etc. ProVal - the global standard in pension valuation and forecasting, used by both actuaries and asset managers ProVal PS – a desktop toolkit for plan sponsors which complements ProVal This is an excellent opportunity for an experienced defined benefit professional looking to apply their expertise at the leading actuarial software provider. This unique role allows candidates to work remotely from any location within the United States, with visits to our Connecticut office as needed. Please note - this is a specialized role requiring experience with Defined Benefit (DB) pension p [... source excerpt omitted ...] with the agility and culture of a specialized team. Learn more about us here: ➡️ WinTech: wintech.com ➡️ Gemini: csigemini.com ➡️ Constellation Software: csisoftware.com Key Responsibilities: Testing & Quality Assurance: Conduct testing of ProAdmin enhancements and client solutions (e.g. complete alpha testing, complete assigned beta testing for each release, reviewing interface changes, calculation results, and help features, Incorporate additional testing scenarios). Client Support & Consulting: Assist ProAdmin users by providing expert advice, troubleshooting issues, and documenting best practices while supporting the complete ProAdmin suite of offerings, ProAdmin Desktop, [... source excerpt omitted ...] and Fulfillment Tool. Client Engagement: Configure client DB plans using ProAdmin Desktop, ensuring seamless integration and installation, and collaborate with internal teams and clients to manage projects effectively. Training: Verify ProAdmin training manual changes, participate in ProAdmin web training development, participate in user training (both onsite and virtually). Development & Programming: Participate in the design of ProAdmin enhancements based on user requests, regulatory updates, and technological advancements. If interested, work under the guidance of senior programmers to implement enhancements (ProAdmin uses APL; programming experience is not required.). Q