Technical Program Manager

About Us: Spreedly is the world's leading Open Payments Platform. Founded in 2007 and headquartered in Durham, NC, the company gives mid-market and enterprise businesses the infrastructure to connect to any payment gateway, processor, or fraud tool through a single API. The platform is vendor-agnostic by design, meaning customers are never locked into a single provider and never need to rebuild their payments stack to access new capabilities. The core business problem Spreedly solves is real and costly: global merchants face a fragmented payments ecosystem, where every new market, payment method, or fraud tool typically requires a separate, time-consuming integration. Spreedly eliminates that complexity, enabling companies to route transactions intelligently, secure cardholder data, prevent fraud, and expand into new markets without heavy engineering overhead. About the Role: As a Technical Program Manager, you will be a key player in our pre-sales and customer solutioning efforts. You will partner closely with Account Executives, Product, and Engineering to scope technical solutions that align with customer needs and drive Spreedly's growth. This is a customer-facing, consultative role focused on understanding prospect pain points and designing solutions that connect Spreedly's platform capabilities to business outcomes. You will also influence revenue growth, shorten tim [... source excerpt omitted ...] hape our go-to-market infrastructure through solution templates, demo assets, and mentoring, making it an ideal opportunity for impact and professional growth. This is a US-based customer-facing role supporting primarily US customers and cross-functional teams operating within US business hours. Success in this role requires regular travel within the United States and the ability to work in alignment with US customer and internal stakeholder schedules. Responsibilities: Lead technical discovery sessions with prospects and customers to identify needs and align use cases to Spreedly's capabilities Deliver compelling demos, architecture diagrams, and documentation that support s [... source excerpt omitted ...] ironments, solution artifacts, and objection handling templates Work with Product and Engineering teams to provide prospect feedback and ensure solution feasibility Partner with Customer Success and Support teams to ensure smooth implementation handoffs Serve as a technical expert in RFPs, security reviews, and compliance questionnaires Educate internal teams on platform capabilities, integration patterns, and sales enablement materials Requirements: 3+ years in a Solutions Engineering, Sales Engineering, or Technical Account Manager role within a B2B SaaS or fintech environment Industry experience with eCommerce, PSPs, payment orchestration, or payment platforms Backgrou