Vice President, Global Solutions Consulting & Professional Services

Navan is seeking a dynamic and vision-driven VP of Global Solutions Consulting & Professional Services to lead, scale, and optimize our enterprise post-sales delivery ecosystem. This person will be a key leader within the post-sales organization, driving both strategy, and high performance execution. At Navan, our Solutions Consulting (SC) organization is not a reactive support function; it is a high-impact, revenue-generating engine. You will own the strategic framework for client enablement—leading a critical organization across Solutions Consulting, Implementation, and Technical Integrations to ensure customers realize rapid time-to-value and maximum ROI from the Navan platform. You will work with our most important and complex global customers - driving implementation and change management for new clients; and ongoing optimization for our mature client base. You will also play a key role as ‘voice of the customer’ to inform our Product vision and roadmap. What You’ll Do: Architect Global Strategy: Define and execute the long-term vision for a 30+ person global Solutions Consulting (SC), Professional Services and Technical Integrations organization, evolving the team into a strategic weapon for retention, implementation, and revenue growth. Drive Financial Transformation: Lead the end-to-end implementation and change management strategy for the Navan Expense suite, re-en [... source excerpt omitted ...] ion: Serve as the executive technical lead for Navan’s most complex and mature accounts, performing deep-dive re-configurations, designing creative workarounds for unique business requirements, and leading "at-risk" interventions to secure and stabilize enterprise partnerships. Refine and evolve how Navan demonstrates and articulates client ROI. Own Revenue & Performance Levers: Be directly accountable for a revenue-aligned plan, driving direct impact through launch acceleration, retention, and professional services. Act as the Strategic Bridge: Serve as the "Voice of the Customer" to Product and Engineering leadership, ensuring that client needs are embedded in the product roadmap [... source excerpt omitted ...] elocity execution. Strategic Versatility: An executive who can "fly at multiple altitudes"—capable of presenting a multi-year vision while also diving into the weeds of frontline client needs. Communication & Presence: Exceptional executive presence with the ability to navigate high-stakes negotiations and drive alignment across cross-functional partners. Adaptability & Speed: Comfort navigating the ambiguity of a hyper-growth environment, thriving in quick decision-making cycles, and aligning with Navan’s fast-paced, user-centric culture. Education: Bachelor’s degree in Business or Finance preferred; MBA or CPA is a significant plus. The posted pay range represents the an