Director, Foundry Customer Engineering

Please Note: To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period. Advancing the World’s Technology Together Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future. We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities. What You’ll Do The Director Foundry Customer Engineering (CE) will manage the Samsung foundry customer's programs in various process technologies. This position requires you to work with both customer and Internal stakeholders seamlessly from business development to new product introduction (NPI) to full production. The Customer Engineer will be responsible for the business growth by providing Samsung Foundry engineering services excellence. You will act as primary technical account interface with the Customer and all other functional teams in Samsung, and you are enabled to drive manufactu [... source excerpt omitted ...] ly onsite presence at our San Jose headquarters in alignment with our Flexible Work policy plus an average of <10% of domestic and international travel. Reports to: Sr. Director, Customer Engineering Req #: 42864 Support internal account strategy plan, coordinate alignment of business and engineering executions Provide customer satisfaction by responding to account actions and driving collaboration on technical and cost effective solutions to meet customer and foundry's goals. Partners with engineering and business groups to ensure new product introduction (NPI) activities are meeting customer schedule and technical requirements. Complete other responsibilities as assigned. [... source excerpt omitted ...] red Previous work experience with major semiconductor foundry or Integrated Device Manufacturer companies preferred Previous project management experiences are preferred Strong customer orientation, good communication and presentation skills Proficient in Microsoft PowerPoint, Excel etc. Professional working proficiency in Mandarin is a plus You’re inclusive, adapting your style to the situation and diverse global norms of our people. An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding. You’re collaborative, building relationships, humbly offering support and openly welcoming approaches. Innovative and creative