Senior Forward Deployed Product Manager (NYC)
AI summary of the role
Senior Forward Deployed Product Manager at DOSS, an AI-native operations cloud for physical-goods companies.
What you’ll do
- Lead end-to-end ERP implementation lifecycles across upper mid-market and enterprise clients, including discovery, product design, configuration, UAT, and go-live
- Conduct cross-functional deep dives to map business processes and surface requirements, identifying the right solution architecture
- Translate complex operational and financial workflows into data models, product configurations, and integrations on the Doss platform
- Build new product capabilities within DOSS to support enterprise-scale deployments and extend the platform
What you’ll bring
- 4-6 years in consulting, technical program management, product operations, or implementation at a technology company
- Systems thinker who can untangle complex problems and put them back together with clarity
- High-intensity by genuine preference; thrives in fast-moving environments (startups, consulting, finance)
- Technical from first principles; can work through hard engineering and logic problems intuitively
Technologies
ERP · SQL · AI tools · data modeling · integrations · data migrations · UAT · product configuration
About Doss
AI-native operations cloud for physical-goods companies, unifying procurement, inventory, orders, fulfillment, finance, and BI in an adaptive ERP layer.
Series B · 100–200 people
Source and classification
Implementation & delivery · Evidence for this classification:
DOSS's Forward Deployed Services team is the core engine of how we deliver value to customers. As a Senior Forward Deployed Product Manager, you sit at the intersection of product, operations, data, and client partnership, and are responsible for translating complex business problems into working solutions on the DOSS ERP platform. This role is for someone who thrives in ambiguity, moves fast, and brings genuine intellectual curiosity to hard operational problems. You'll work directly with client leadership, embed in their workflows, and own the implementation lifecycle from discovery through go-live. You'll also leverage AI tooling as a core part of how you work. What You'll Do Lead end-to-end ERP implementation lifecycles across upper mid-market and enterprise clients, including discovery, product design, configuration, UAT, and go-live Conduct cross-functional deep dives across
More from the job description
About Doss DOSS is building an Operations Cloud for the real world. A modern, AI-native platform for physical product businesses to manage the flow of goods, dollars, and data in real time, across: Procurement Inventory Orders Fulfillment Finance Built to replace spreadsheet chaos and rigid, consultant-heavy ERPs. Fast time-to-value, adaptable as the business evolves. Through our Adaptive Resource Platform (ARP) and unified operational data model, teams deploy quickly, automate workflows, and make changes without months of re-implementation. We recently raised a $55M Series B, co-led by Madrona and Premji Invest. Participation from Intuit Ventures, Theory Ventures, General Catalyst, Contrary Capital, and Pathlight VC. DOSS is trusted by fast-growing operators to run critical operations with speed, control, and confidence. Forward Deployed Product Manager About the Role DOSS's Forward Deployed Services team is the core engine of how we deliver value to customers. As a Senior Forward Deployed Product Manager, you sit at the intersection of product, operations, data, and client partnership, and are responsible for translating complex business problems into working solutions on the DOSS ERP platform. This role is for someone who thrives in ambiguity, moves fast, and brings genuine intellectual curiosity to hard operational problems. You'll work directly with client l [... source excerpt omitted ...] ough go-live. You'll also leverage AI tooling as a core part of how you work. What You'll Do Lead end-to-end ERP implementation lifecycles across upper mid-market and enterprise clients, including discovery, product design, configuration, UAT, and go-live Conduct cross-functional deep dives across client organizations to map business processes and surface requirements, and identify the right solution architecture Translate complex operational and financial workflows (flow of goods, information, and money) into data models, product configurations, and integrations on the Doss platform Build new product capabilities within DOSS to support enterprise-scale deployments and ext [... source excerpt omitted ...] ationships at the operator and director level; support senior-led executive relationships and escalations Drive retention and expansion by turning successful implementations into client advocacy Use AI tooling actively and fluently across your workflow and contribute to automation initiatives that improve how the team delivers What We're Looking For 4-6 years in consulting, technical program management, product operations, or implementation at a technology company; ERP experience is a plus but not required A systems thinker who can traverse interconnected people, process, and technology; you can untangle complex problems and put them back together with clarity High-intens
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