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NEXTMOVEFDE careers · United States
Zscaler

Director, Product Management, Customer Security Outcomes

AI summary of the role

Director of Product Management owning the vision and strategy for Zscaler Security Operations, delivering threat detection, risk/exposure, and cyber operations services.

What you’ll do

  • Define and document an aligned vision and strategy for the future of threat detection, risk/exposure, and cyber operations services based on market and customer feedback
  • Set customer-driven, world-class security operations outcomes and measures across managed investigation, managed response, threat hunting, and advisory services
  • Partner with Customer Security Operations and Product teams to implement features that deliver industry-leading security outcomes and ensure operational alignment
  • Represent Zscaler as a customer-facing visionary thought leader, participating in executive customer advisory boards and managing critical incidents and escalations

What you’ll bring

  • Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
  • 8+ years of experience in detection and response with a background in delivering tech-led managed services at scale
  • Proven operational experience running a Security Operations Center (SOC) with deep credibility among industry SOC leaders
  • In-depth understanding of the security market, vendor landscape, automation, and threat detection and response technologies

Technologies

AI/ML · generative AI · agentic workflows · MCP · automation · threat detection · incident summarization · Security Operations Center (SOC)

About Zscaler

Cloud-native Zero Trust Exchange secures enterprise users, workloads, devices, AI apps, and data by replacing VPN/firewall architectures with inline cloud security.

Public · 5000+ people

Source and classification

Deployment strategy · Evidence for this classification:

and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Director, Product Management, Customer Security Outcomes to join our team. This is a fully remote U.S. role, reporting to the Sr. Director of Product Management in the Product Management department. This critical leadership role owns the product vision and strategy for Zscaler Security Operations, delivering clear, scalable, and measurable services that are highly differentiated and indispensable to our customers. You will sit at the intersection of our customers, security operations experts, and technology, ensuring Zscaler sets the industry standard for security service delivery. What you’ll do (Role Expectations) Define and document an aligned vision and strategy for the future of threat
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