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NEXTMOVEFDE careers · United States
Dell Technologies

Senior Principal Software Engineer - (Modernization, Automation & AI)

AI summary of the role

Senior ServiceNow Developer role leading modernization of Dell's ServiceNow platform, migrating legacy apps to scoped solutions and converting workflows to Flow Designer.

What you’ll do

  • Lead ServiceNow platform modernization by migrating global and legacy applications to scoped, upgrade-safe solutions
  • Modernize workflows by converting Legacy Workflows to Flow Designer and establishing reusable automation patterns
  • Drive AI-assisted development through Now Assist, Build Agent, and other AI capabilities while governing AI-generated code
  • Design, develop, and maintain secure, scalable enterprise applications using App Engine, UI Builder, Workspaces, and IntegrationHub

What you’ll bring

  • 12+ years of enterprise software engineering experience, including 7+ years of hands-on ServiceNow platform development and architecture
  • Proven experience modernizing ServiceNow platforms (Global to Scoped Apps, Legacy Workflows to Flow Designer)
  • Strong expertise in App Engine, Flow Designer, IntegrationHub, ServiceNow Studio, UI Builder, Workspace development, and JavaScript/ServiceNow scripting
  • Hands-on experience with REST APIs, MID Server, Import Sets, and IntegrationHub for enterprise integrations

Technologies

ServiceNow · Flow Designer · App Engine · IntegrationHub · UI Builder · Workspaces · Service Catalog · REST APIs · MID Server · Import Sets · Now Assist · Build Agent

About Dell Technologies

Dell sells servers, storage, networking, and PCs to enterprises and consumers worldwide, with a fast-growing AI Factory infrastructure business.

Public · 5000+ people

Source and classification

Internal deployment & tooling · Evidence for this classification:

Senior ServiceNow Developer (Modernization, Automation & AI) Be a part of a team that’s ensuring Dell Technologies' product integrity and customer satisfaction. Our IT Software Engineer team turns business requirements into technology solutions by designing, coding and testing/debugging applications, as well as documenting procedures for use and constantly seeking quality improvements. Join us to do the best work of your career and make a profound social impact as a Senior ServiceNow Developer on our Software Engineer-IT team in Round Rock, Texas. What you’ll achieve: As a Senior ServiceNow Developer, you will lead high-impact initiatives, owning end-to-end architecture and guiding complex integration strategies. You will prototype solutions, validate patterns, and ensure non-functional requirements are met at scale. Responsibilities You will: Lead ServiceNow platform
More from the job description

Senior ServiceNow Developer (Modernization, Automation & AI) Be a part of a team that’s ensuring Dell Technologies' product integrity and customer satisfaction. Our IT Software Engineer team turns business requirements into technology solutions by designing, coding and testing/debugging applications, as well as documenting procedures for use and constantly seeking quality improvements. Join us to do the best work of your career and make a profound social impact as a Senior ServiceNow Developer on our Software Engineer-IT team in Round Rock, Texas. What you’ll achieve: As a Senior ServiceNow Developer, you will lead high-impact initiatives, owning end-to-end architecture and guiding complex integration strategies. You will prototype solutions, validate patterns, and ensure non-functional requirements are met at scale. Responsibilities You will: Lead ServiceNow platform modernization by migrating global and legacy applications to scoped, upgrade-safe solutions while reducing technical debt and improving performance Modernize workflows by converting Legacy Workflows to Flow Designer and establishing reusable automation patterns using Flows, Subflows, Actions, and event-driven architecture Drive AI-assisted development through Now Assist, Build Agent, and other AI capabilities, while governing AI-generated code and defining responsible AI best practices Design, develop, a [... source excerpt omitted ...] cellence through enterprise integrations, CI/CD, source control, automated testing, code reviews, performance optimization, troubleshooting, and technical standards/documentation Qualifications Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role: Essential Requirements 12+ years of enterprise software engineering experience, including at least 7+ years of hands-on ServiceNow platform development and architecture experience Proven experience modernizing ServiceNow platforms, including migrating Global Applications to Scoped Applications and converting Legacy Workflows [... source excerpt omitted ...] p understanding of AI-assisted development (Now Assist, Build Agent), upgrade-safe development practices, platform governance, and ServiceNow engineering best practices Desirable Requirements Bachelor's degree in Computer Science, Engineering, Information Systems, or related field, or equivalent experience. ServiceNow CSA, CAD, and relevant CIS certifications, with experience in large-scale ServiceNow modernization, ATF/CI/CD/Git/DevOps practices, ITSM/ITOM/ITAM/SPM/HRSD/CSM/SecOps implementations, and driving AI-assisted development adoption

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