Agentic Commerce Consultant l Comms, Media, & Technology
AI summary of the role
This consultant role focuses on designing and delivering agentic commerce transformation for Communication, Media, and Technology clients, helping them adapt to AI-driven customer engagement.
What you’ll do
- Analyze product, customer, and digital experience data to identify trends and insights.
- Define standards for Agent Communication Protocols (ACP) and API readiness, and partner with engineering to expose endpoints for AI agent interaction.
- Optimize structured data for RAG environments and collaborate with GEO and content teams on semantic and markup alignment.
- Implement structured data QA and monitoring frameworks, and establish governance standards for structured updates across markets.
What you’ll bring
- 3+ years of experience in consulting or digital strategy in the Communications, Media, and Technology industry.
- Experience working on digital transformation, customer experience, or platform-related initiatives.
- Experience with AI-driven customer experiences, conversational interfaces, or emerging digital ecosystem trends.
- Understanding of digital marketing, content strategy, or product experience optimization.
Technologies
Agent Communication Protocols · API · RAG · structured data · GEO · semantic layer · analytics · personalization · AI agents · conversational interfaces
About Accenture
Accenture helps enterprises and governments reinvent strategy, technology, operations and customer growth through global consulting, managed services, AI/data, cloud and ecosystem partnerships.
Public · 5000+ people
Source and classification
Deployment strategy · Evidence for this classification:
We Are Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: www.accenture.com/song Overview We are seeking a consultant to support the design and delivery of agentic commerce transformation initiatives for technology clients. This role will focus on helping Communication, Media, and Technology organizations adapt to a new model of customer engagement where AI-powered agents, conversational interfaces, and intelligent systems influenceHow jobs are selected
Employer postings · Data from · Sources