Director, Applied AI

Who we are The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators, and problem solvers to help us create it. Who you are Metropolis is seeking a Director of Applied AI to lead our newly formed Applied AI organization and architect an AI-first operating model from the ground up. You are a technical leader with a rare blend of engineering depth, organizational influence, and a relentless instinct for shipping production-ready systems. Reporting to senior leadership, you will define where AI creates the most leverage across our business—including finance, operations, and GTM—and build the high-performing team of AI Engineers and Process Analysts required to make that vision a reality. Your success will be measured by your ability to partner cross-functionally to redesign core processes, eliminating friction and delivering tangible outcomes in time savings and cost [... source excerpt omitted ...] What we're looking for 7+ years of experience in software engineering, AI/ML, or technical product leadership At least 2 years leading teams that shipped AI-powered systems in production Maintain deep hands-on familiarity with LLMs, agentic workflows, and AI automation tooling such as OpenAI, LangChain, and vector databases Demonstrate strong engineering skills and the ability to credibly review and guide technical decisions Show a track record of driving organizational change through technology and ensuring tools are adopted for sustained impact Apply experience working across functional boundaries to redesign processes with strong instincts for change management Utilize [... source excerpt omitted ...] ffice-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $225,000.00 USD to $265,000.00 USD annually. The actual base salary offered is determined by a number of vari