Robotics Operations Engineer

Position Overview Civ Robotics is looking for a hands-on Robotics Operations Engineer to support the deployment, training, troubleshooting, and ongoing use of our robotic systems in real-world construction environments. This role is a great fit for someone with hands-on experience in the drone, robotics, field technology, or hardware support space. The ideal candidate should be comfortable working with technical equipment, basic electronics, mechanical components, field troubleshooting, and customer training. We are especially interested in someone who trained customers or users on drone or robotics systems, and enjoys being in the field supporting customers directly. You will support robot deployments across the U.S. and internationally. What You’ll Do Support the deployment, setup, testing, and troubleshooting of Civ's systems in the field. Train customers on how to operate, maintain, and troubleshoot Civ's systems. Provide technical support to customers both on-site and remotely. Travel to customer job sites across the U.S. and internationally, including KSA and UAE. Prepare, test, and verify robots before shipment and before customer deployment. Perform hands-on work with electrical components, sensors, batteries, wiring, basic mechanical parts, and related hardware. Diagnose and resolve hardware, electrical, mechanical, and basic software issues in the field. S [... source excerpt omitted ...] readiness activities. Gather customer feedback and field insights to help improve robot performance, reliability, usability, and training materials. Collaborate with Operations, Customer Success, and Engineering teams to improve documentation, support processes, and customer training. Use tools, testing procedures, and software systems to confirm robots are operating as expected before and after deployment. What We’re Looking For 2+ years of hands-on experience in drone operations, robotics, field technical support, hardware support, technical training, or similar field-based technical roles. Experience working with drones, robotics, autonomous systems, or other field-deplo [... source excerpt omitted ...] ing. Experience with construction, surveying, mapping, GNSS/GPS, field data collection, or other outdoor technical environments. Ability to explain technical concepts clearly to customers, operators, and internal teams. Comfortable working directly with customers in the field and providing support under pressure. Self-sufficient, reliable, and able to take ownership of field deployments, customer training, and support situations. Comfortable working in a startup or fast-moving technical environment. Willingness to travel for short domestic trips and international occasional trips. Valid driver’s license. Why Join Civ Robotics Work on real-world robotics systems deployed