Director, Technical Program Manager (Enterprise Technology)

Director, Technical Program Manager (Enterprise Technology) Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About Capital One: At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper. We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in. About the Team: Our Enterprise Tech Delivery (ETD) team within Associate Experience Technology is seeking a dynamic Director of Technical Program Management to partner in leading our mission to Drive Operational Clarity Across the Tech Enterprise. In this critical role, you will own strategic delivery and automation roadmaps for programs focused on ruthlessly pursuing solutions for enterprise challenges like inconsistent execution and fragmented processes. By leveraging Sensible Standardization, Intentional Automation, and Purposeful Orchestration, you will collaborate with smart, passionate leaders to reduce friction and enable scale. As a champion of the ETD Standard, y [... source excerpt omitted ...] will lead with the customer, iterate with urgency, and "solve for the system" to ensure our technology organization delivers with precision and clarity from day one. In addition, you will lead technical programs while establishing the foundations for an expanding TPM discipline. You’ll leverage your background to define the benchmarks for excellence and show the measurable impact of the role on the broader organization. Our TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collabor [... source excerpt omitted ...] functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: Bachelor's Degree At least 7 years of experience managing technical programs Preferred Qualifications: 7+ years of experience designing and building data-intensive solutions using distributed computing 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS 3+ years experience building highly scalable mobile products & platforms 3+ years of experience with Agile delivery 3+ years years exper