Account Manager, Commercial

As a Commercial Account Manager your mission will be to drive revenue by ensuring your clients are happy, referenceable, and maximizing the value they take from the Navan platform. You will do this by building deep relationships with your clients, functioning as their trusted advisor, and partnering with them to ensure they’re onboarded successfully, engage with our platform in an optimized way, and manage their entire T&E program through Navan. You’ll also own renewing your accounts and cross-selling adjacent products from across our portfolio. This will be a highly visible and highly cross functional role - the AM function will partner closely with our Sales, Product, Finance, Support and Operations teams, all the way up to our C-Suite - to ensure we are delighting our clients, exceeding goals, and driving the large majority of revenue for Navan. Make no mistake - you are joining an extremely fast paced and dynamic culture where change is the only constant, where we’re passionate about what we do, and where we believe we can do just about anything. Buckle up, it’s going to be a lot of fun. What You’ll Do: Manage all post-sales activity for Commercial customers through strong relationship-building, product knowledge, planning, and execution. Develop trusted advisor relationships with clients (from program administrators up to C-suite) to ensure program goals are aligned, a [... source excerpt omitted ...] g new departments, teams, geographies, products and use cases. Broaden our relationships within accounts - ensuring we have multiple champions across multiple teams and levels of client organizations. Collaborate cross functionally with team members to uncover and deliver against client needs. Deeply understand Navan’s product offerings and competitive positioning. Travel to customer sites as appropriate. Successfully onboard new clients and ensure they unlock maximum value from working with Navan throughout their lifecycle as a client. Own client renewals, and upsells/cross-sells of adjacent products. What We’re Looking For: 2+ years of experience in Account Management [... source excerpt omitted ...] tail High energy, go-getter with fresh ideas who takes the initiative to get things done Highly intelligent, passionate, driven, coachable individuals who are excited to delight clients, drive revenue, build a generational company, and accelerate their careers. The posted pay range represents the anticipated low and high end of the compensation for this position and is subject to change based on business need. To determine a successful candidate’s starting pay, we carefully consider a variety of factors, including primary work location, an evaluation of the candidate’s skills and experience, market demands, and internal parity. For roles with on-target-earnings (OTE), the p