Technical Account Manager, DRAM Business Enablement
AI summary of the role
Technical Account Manager driving customer selection of Samsung DRAM solutions (DDR DIMMs, LPDDR, DDR components, HBM) for datacenter, PC, and consumer applications.
What you’ll do
- Manage customer selection of Samsung for DRAM-based memory solutions across datacenter, PC, and consumer applications
- Support design-in and qualification of DDR DIMMs, LPDDR/DDR components, and HBM, including SI/PI and timing analysis
- Control PCN processes, organize Quarterly Technical Reviews (QTR), and align technology roadmaps with customers
- Serve as first-line technical/operational issue resolution and drive issues to closure
What you’ll bring
- Bachelor's in EE/CS/related with 10+ years industry experience, or Master's with 8+, or PhD with 5+
- Familiarity with DRAM memory design, architecture, or system architecture
- Background in Signal Integrity/Power Integrity (SI/PI) and timing measurements
- Professional fluency in Korean and English required
Technologies
DRAM · DDR · LPDDR · HBM · SI/PI · timing analysis · PCN · QTR · Memory Controller · memory PHY · RAS
About Samsung
Builds devices, chips, displays, appliances, software and connected-home/ad platforms, differentiated by vertical integration from memory/foundry to Galaxy and SmartThings.
Public · 5000+ people
Source and classification
Implementation & delivery · Evidence for this classification:
Enablement. Be a motivated self-starter to manage the customer selection of Samsung for DRAM-based memory solutions being used in a breadth of applications. You will be focused on successful engineering engagement to drive the lead supplier position for design-in and qualification, from technical program management to customer relationship management to engineering debugging in a collaborative environment. You will interact with multiple internal stakeholders to maintain alignment with customer objectives and foster deeper engagement and relationships. Support Datacenter, PC & consumer DRAM products to customers and enable various DRAM products: DDR based memory DIMMs, discrete LPDDR and DDR DRAM components, and HBM (High Bandwidth Memory). Understand customer requirements for DRAM product design-in and work with Samsung HQ in Korea to provide solutions and suggestions. Support
More from the job description
Please Note: To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period. Advancing the World’s Technology Together Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you’ll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what’s possible and powering the future. We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We’re dedicated to empowering people to be their true selves. Together, we’re building a better tomorrow for our employees, customers, partners, and communities. What You'll Do Samsung Semiconductor is seeking a Technical Account Manager, DRAM Business Enablement. Be a motivated self-starter to manage the customer selection of Samsung for DRAM-based memory solutions being used in a breadth of applications. You will be focused on successful engineering engagement to drive the lead supplier position for design-in and qualification, from technical program management to customer relationship management to engineering debugging in a collaborative environment. You will interact with multiple internal stakeholders to maintain alignment with customer objecti [... source excerpt omitted ...] consumer DRAM products to customers and enable various DRAM products: DDR based memory DIMMs, discrete LPDDR and DDR DRAM components, and HBM (High Bandwidth Memory). Understand customer requirements for DRAM product design-in and work with Samsung HQ in Korea to provide solutions and suggestions. Support self-qualification activities including SI/PI and timing analysis. Control and follow up on PCN (Product Change Notice), organize QTR (Quarterly Technical Review), and align technology roadmaps and market overviews. Develop subject matter expertise needed to provide first-line technical or operational issue resolution as needed to drive to closure. Synchronize with Samsung [... source excerpt omitted ...] is fully aligned with our business strategy. Manage critical relationships with key customer decision makers. Demonstrate leadership through influencing, relationship building, customer focus, efficiency, excellent communication skills, and self-development. Organize technical communication with customers to perform on-site problem solving and help establish verification procedures and conditions for issue duplication and improvement. Facilitate seamless collaboration through the orchestration of internal and external forums to ensure synergistic problem-solving for mission-specific goals. Location: Daily onsite presence at our San Jose, CA office / U.S. headquarters in ali
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