FCC Technical Excellence Engineer

Are you ready to move your career forward and help shape our company’s and customers’ futures? If you aspire to challenge yourself, work with the best in the industry and join a successful team where you can make a meaningful contribution, then we invite you to join us at Ketjen Corporation, a provider of advanced catalyst solutions to leading producers in the petrochemical, refining, and specialty chemicals industries. Together, we can create a legacy marked by innovation, excitement, and energy. Job Description: FCC Technical Excellence Engineer – Digital Systems & Toolkits Location: Houston, TX Travel: ~25% Department: FCC Technical Services / Global Catalysts Position Type: Full-Time, Exempt About the Role Ketjen’s Global FCC business is expanding its digital capabilities to elevate the way we support customers across the entire lifecycle—from pre‑sales technical engagements and commercial bids to post‑sales unit monitoring and optimization. We are seeking an FCC Technical Excellence Engineer with strong digital affinity to lead the development and deployment of advanced digital systems and technical toolkits that empower our technical services, commercial, and regional teams to deliver differentiated, data‑driven solutions to customers worldwide. This role is ideal for a chemical engineer who understands FCC operations and has a passion for data models, digital sy [... source excerpt omitted ...] ration of IT/OT workflows to drive value. The successful candidate will shape how Ketjen brings technical excellence to market through scalable and intelligent digital tools. Key Responsibilities Digital Systems & Tools Development Design, develop, and maintain digital platforms, toolkits, and analytical models that support FCC technical services and commercial activities. Build and enhance standardized FCC technical tools for: Pre‑sales technical evaluations Catalyst selection and optimization modeling Technical bid development Post‑sales unit monitoring and performance tracking Partner with IT and data engineering teams to ensure systems are robust, scalable, and secure. F [... source excerpt omitted ...] teams to translate FCC operational insights into actionable digital solutions. Ensure tools accurately reflect latest catalyst technologies, process trends, operating limits, and customer needs. Customer Interface / Value Delivery Support commercial teams with high‑quality, data‑backed assessments during pre‑sales engagements. Enhance after‑sales customer experience by improving digital monitoring capabilities, reporting frameworks, and performance dashboards. Help define and implement digital workflows that deliver consistent, high‑value customer service globally. Cross-Functional Collaboration Work closely with R&D, Technical Services, Commercial, and IT to integrate FCC