Staff Software Engineer, Billing

Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable. Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across 200+ specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down. We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on. *Please note, we are open to remote candidates for this role. Your Impact on our Mission Zocdoc’s most important asset is our people. As a Staff Software Engineer on the Billing team, you’ [... source excerpt omitted ...] ur financial foundations are as robust and innovative as the healthcare marketplace and the growing suite of products that help providers connect with and care for their patients. You will lead the evolution of our billing systems into a flexible, best-in-class platform capable of supporting diverse and fair pricing models—ranging from our core marketplace to new AI-driven innovations like Zo, our AI Phone Assistant. Your work is critical to ensuring our providers have clarity regarding their payments and can easily see the immense value Zocdoc brings to their practice. By architecting a scalable platform that automates complex manual workflows for our Finance team, you will rem [... source excerpt omitted ...] ensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $211,100—$285,000 USD About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or