Sales Engineer, SMB

About Us Socket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers - from Anthropic to xAI, and Figma to Vercel - love Socket (just check out their tweets to see for yourself!) Founded by Feross Aboukhadijeh, a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised $125M in funding from top angels, operators, and security leaders. Socket is looking for a Sales Engineer to support our SMB Clients. In this role you will be at the nexus between our customers and our engineering, product, and design teams. You'll work cross-functionally in order to provide technical education, guidance, and support in a pre-sales capacity. What You’ll Do: Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections. Craft technical content to guide customers in implementing specific use cases or extending our solution. Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value. Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process. Provide guidance on inte [... source excerpt omitted ...] to the customer's existing infrastructure. Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales. Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth. Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing. What You'll Bring Prior technical experience in roles like Software Development, TAM, Solutions Architect, Product Support, etc Hands-on experience working in customer facing roles. Ability to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail [... source excerpt omitted ...] ucket. Nice to Haves: CS degree or equivalent industry experience. Experience with open source, vulnerability management / SCA Hands on experience working with medium to large customers up to 1000 employees. Relevant security domain experience and familiarity with vulnerability management SCA tools. Experience with AI and Large Language Models (LLM) Our Interview Process Phone Screen with our Talent Team Virtual f2f with the Hiring Manager Virtual f2f with a few members of the team Presentation Call with our VP of Customer Engineering Final call with our Founder References Offer Hiring is a big decision on both sides. Read more about our Hiring Philosophy and how