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NEXTMOVEFDE careers · United States
Becton Dickinson

Senior Manager, CRM Sales Excellence Lead

AI summary of the role

This role defines and drives the global lead-to-quote process-excellence strategy for BD, standardizing commercial processes across business units and regions while enabling local variation.

What you’ll do

  • Define and drive Sales process-excellence strategy and agenda on a common blueprint — standardize the core, govern approved local and business-unit variation.
  • Lead end-to-end lead-to-quote process optimization with CRM as the key enabler, partnering closely with supporting teams to deliver on objectives.
  • Partner with BU and regional leadership to identify process-improvement opportunities across customer engagement and opportunity/pipeline management.
  • Translate process requirements into product features and user stories in partnership with TDS/IT teams.

What you’ll bring

  • Bachelor’s degree in Business, Information Systems, Engineering, or related field (or equivalent professional experience).
  • 7+ years of experience in commercial process design, business analysis, CRM, consulting, or Sales transformation within large, global organizations.
  • Demonstrated experience standardizing commercial processes across multiple business units or regions, preferably in Med Device or Life Sciences organizations.
  • Strong facilitation skills with proven ability to run workshops and drive cross-functional decisions.

Technologies

CRM · Salesforce · Dynamics CRM · CPQ · CLM · Agile · lead-to-quote

About Becton Dickinson

Global medical technology company making billions of devices a year for medication delivery, infusion, surgery, interventional procedures, and biopharma drug-delivery systems, sold to hospitals and health systems worldwide.

Public · 5000+ people

Source and classification

Deployment strategy · Evidence for this classification:

We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Job Description Summary: Senior Manager, CRM Sales Excellence Lead defines and drives the process-excellence strategy and agenda for the global lead-to-quote process, on a common blueprint that standardizes the core while enabling approved local variation. The role leads end-to-end lead-to-quote process optimization with CRM as the key enablers and serves as the primary liaison between business and business-unit process owners and the CRM
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Employer postings · Data from · Sources