Building Performance Engineer - Customer Success

Ameresco, Inc. (NYSE:AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe. At Ameresco, we show the way by developing, constructing and operating tailored smart energy efficiency solutions, distributed energy resources, and infrastructure upgrades that drive cost savings, resilience, decarbonization, and innovation. Our comprehensive portfolio is built to address the challenges of today and adapt the future, ensuring long-term sustainability and success for our customers. Ameresco has an opening for a Building Performance Engineer – Customer Success who thrives at the intersection of building systems expertise and customer partnership. In this role, you will serve as a trusted technical advisor, helping customers monitor, diagnose, and optimize HVAC and central plant performance using advanced analytics and Ameresco’s AssetPlanner™ platform. You’ll combine engineering insight, clear communication, and relationship‑building skills to ensure customers realize sustained value from their investment. Responsibilities: Customer Partnership & Success Deliver an exceptional [... source excerpt omitted ...] echnical credibility. Act as a long‑term partner to customers, supporting them throughout their performance optimization journey. Maintain consistent, proactive communication so customers clearly understand insights, actions, and value delivered. Platform Adoption & Expertise Drive adoption of the AssetPlanner™ FDD platform through onboarding, training, and ongoing engagement. Serve as a subject matter expert and trusted resource for customers using the software application. Translate complex analytics into clear, actionable guidance for technical and non‑technical stakeholders. Building Performance & Optimization Monitor building energy use and HVAC system performance to [... source excerpt omitted ...] communicate findings, recommendations, and outcomes. Support internal teams and contribute to Ameresco’s culture of collaboration, learning, and continuous improvement. Minimum Qualifications: Bachelor’s degree in a STEM discipline (engineering or related field preferred). Minimum of 4 years of relevant experience in building systems, energy management, or performance engineering. Strong working knowledge of Building Automation Systems (BAS), HVAC systems, HVAC controls, and cooling plants. Valid driver’s license in good standing (travel may be required). Additional Qualifications: Demonstrated experience diagnosing and resolving HVAC and central plant performance issues. Exc