Associate Manager, eCommerce Platform Operations

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: Curiosity: We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. Collaboration: Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans. Commitment: We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises. WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. Consider a career at WMG an [... source excerpt omitted ...] aigns that deliver our artists’ content to millions of fans around the world. We’re the backbone of the marketing and e-commerce teams -- providing program and project management, production services, and full stack enterprise solutions while maintaining operational efficiency and scalability. Your role: The Associate Manager, WMX eCommerce Platform Operations has a unique role of overseeing the development of artists’ e-commerce stores, redemption pages, frontend customizations, as well as general platform stability and enhancements. You will manage the planning, execution, and maintenance of e-commerce store launches, pre-order bundles, new merchandise, and other high traffic c [... source excerpt omitted ...] handisers, E-Commerce Store Managers, Digital Designers, UX Designers, Developers, and CRM Managers. If you love music and technology, this job is for you. Here you’ll get to: ● You will manage webstore development, launches and schedules for artists across all labels by creating timelines, gathering requirements from stakeholders and supporting the operations team in building the stores. ● You will be responsible for writing user acceptance criteria and performing user acceptance testing for new features and software capabilities, ensuring that new development enables operational best practices and meets business requirements. ● You will provide support and documentation for