Business Systems Analyst 1

Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet. The University of Miami’s UMIT Department has an exciting opportunity for a full-time Business Systems Analyst 1 to work onsite in Coral Gables, Florida. Under the direction of the Director of Information Technology, this position is responsible for the business processes related to efficient third-party and in-house developed applications, project initiatives, and assessments. The position will utilize discretion and professional judgment to evaluate and develop all workflow systems. In addition, this position is expected to provide exceptional service to students, parents, staff, and the university community through excellent oral and written communication skills. CORE RESPONSIBILITES: Develop a detailed action plan with goals and target dates and obtain necessary approvals. Maintains ongoing communication and rapport with managing staff. Flowcharts of existing processes versus improved flow. Prepares time and cost estimates for projects and proposals. Conducts research for best practice models and benchmarking. Applies industrial and management engineering techniques, such as process designs, optimiz [... source excerpt omitted ...] rds University assets. Department Specific Functions: Collaborate with the Director of Information Technology for the Division of Student Affairs to elicit, document, and manage requirements for divisional projects, including third-party and in-house-developed applications. Lead and coordinate project kickoffs, stakeholder meetings, and progress tracking to ensure timely and successful completion. Develop and document use and test cases to validate project objectives and system functionality. Organize and facilitate test sessions with product owners, end users, and stakeholders to ensure quality assurance. Provide comprehensive onboarding, user training, documentation, and post [... source excerpt omitted ...] ce, and workflow enhancements. Serve as a liaison between users and vendor support teams, providing feedback to enhance software functionality and usability. Assist in gathering requirements for new integration and create new configuration for third-party systems. Ensure system security by managing user access requests, overseeing permission assignments, and conducting onboarding training for new users across departments and campus partners. Develop and maintain comprehensive documentation for all business processes, system integrations, and application workflows to ensure consistency and operational continuity. Create and manage Business Requirements Documents (BRDs) to capture