Technical Engagement Manager
AI summary of the role
Starburst is hiring a Technical Engagement Manager to work closely with a few of its largest customers, architecting solutions using Starburst products and driving business outcomes from initial engagement to successful adoption.
What you’ll do
- Establish trust and credibility by demonstrating Data & AI industry knowledge and a track record of successful engagements.
- Build and nurture strong relationships with the customer champion and proactively address stakeholder concerns.
- Collaborate with sales teams to identify new use cases and drive adoption of Starburst products.
- Partner with internal teams (architects, engineers, project managers) to ensure successful delivery of services.
What you’ll bring
- Bachelor's degree in business, technology, or a related field.
- Deep understanding of data architecture principles (data modeling, integration, warehousing).
- Proficiency in SQL and experience with distributed query engines (e.g., Presto, Trino, Apache Spark).
- Proven track record of successfully managing customer engagements and delivering business outcomes.
Technologies
SQL · Presto · Trino · Apache Spark · AWS · Azure · Google Cloud · Docker · Kubernetes
About Starburst
Open hybrid lakehouse platform that lets enterprises query, govern, and operationalize distributed data for analytics and AI without copying it into one warehouse.
Series D · 500–1000 people
Source and classification
Customer adoption & accounts · Evidence for this classification:
About Starburst Starburst delivers enterprise intelligence at scale by giving organizations secure, governed access to all their data, wherever it lives. Built for distributed data environments, Starburst helps enterprises power AI and analytics without the cost and complexity of traditional data consolidation. With open standards including Trino and Apache Iceberg, Starburst enables trusted access to complete enterprise context while helping organizations avoid vendor lock-in. Leading global enterprises trust Starburst to fuel AI, analytics, and enterprise intelligence. Learn more at starburst.ai. About the role Starburst Data is seeking a highly skilled and experienced Technical Engagement Manager to join our dynamic team. In this role, you will be responsible for working closely with a few of our largest customers to understand their business challenges and requirements,
More from the job description
About Starburst Starburst delivers enterprise intelligence at scale by giving organizations secure, governed access to all their data, wherever it lives. Built for distributed data environments, Starburst helps enterprises power AI and analytics without the cost and complexity of traditional data consolidation. With open standards including Trino and Apache Iceberg, Starburst enables trusted access to complete enterprise context while helping organizations avoid vendor lock-in. Leading global enterprises trust Starburst to fuel AI, analytics, and enterprise intelligence. Learn more at starburst.ai. About the role Starburst Data is seeking a highly skilled and experienced Technical Engagement Manager to join our dynamic team. In this role, you will be responsible for working closely with a few of our largest customers to understand their business challenges and requirements, architecting solutions using Starburst products and driving business outcomes across the customer journey, from initial engagement to successful adoption. As a Technical Engagement Manager, you will serve as a trusted advisor to our customers, helping them maximize the value of their data and achieve their business objectives. As a Technical Engagement Manager at Starburst you will: Establish trust and credibility by demonstrating Data & AI industry knowledge, understanding of the buyer's organization, [... source excerpt omitted ...] r to overcome obstacles and drive alignment. Solicit feedback from other stakeholders throughout the engagement process, incorporating their input to enhance service delivery and customer satisfaction. Collaborate with sales teams to understand customer needs and objectives to identify new use cases and/or adoption opportunities. Drive adoption of Starburst culminating in the Customer reaching its success criteria. Partner with internal teams, including architects, engineers, and project managers, to ensure successful delivery of services. Serve as one of the primary points of contact for customers throughout the engagement lifecycle. Monitor and report on key performance i [... source excerpt omitted ...] ache Spark). Strong problem-solving skills and the ability to think strategically about business challenges and technical solutions. Proven track record of successfully managing customer engagements and delivering business outcomes. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams. Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes) is a plus. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively. Ability to Travel: This role will require 25% in-person travel for purposes inclu
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