Senior Forward Deployed Product Manager
AI summary of the role
Senior Forward Deployed Product Manager owning measurable outcomes for a portfolio of strategic customers deploying Fin, from evaluation and solution design through configuration, launch, and expansion.
What you’ll do
- Own outcomes for strategic customers deploying Fin
- Pitch, demo, scope, configure, and unblock Fin deployments
- Partner with Sales, Success, and R&D across customer engagements
- Turn evidence from customer deployments into roadmap input
What you’ll bring
- Demonstrate customer obsession and a bias toward measurable results
- Communicate effectively with executive and technical audiences
- Demonstrate fluency with APIs, SaaS infrastructure, LLMs, and low-code tooling
- Use data and customer evidence to guide deployment and product decisions
Technologies
Fin · LLMs · APIs · SaaS infrastructure · low-code tooling · Restricted Stock Units
About Intercom
AI-first customer service platform combining Fin AI Agent, helpdesk, voice, and outbound tools for support and inbound sales.
Series D
Employer postings · Data from · Sources