Director, Product Management, Slackforce Architecture

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Slack is looking for a Director of Product Management to lead our Slackforce Architecture team and own the foundational platform layer that powers every Slack and Salesforce integration. This is an amazing opportunity for a technical product leader to drive product strategy and execution of a business-critical integration, powering shared data models, authentication, identity, integrated billing capabilities, and a reimagined, Slack-first CRM experience. What You'll Own Slackforce Architecture Strategy - Set the technical product strategy for how Slack and Salesforce system [... source excerpt omitted ...] - Partner closely with engineering and product leads across Slack and Salesforce to align on Architecture features with the broader Slack and Salesforce strategies. Execution and Customer Impact - Own feature delivery through inception, build, and launch, all while tracking key customer feedback and metrics. Your Impact and Product Areas: Automatic authentication and identity mapping for users - This is the connective tissue between Slack and Salesforce that allows organizations to automatically and securely authenticate their users' access to Slack and Salesforce by accounting for user types and token management. Whether customers leverage a unified SSO platform or disparate [... source excerpt omitted ...] auto-auth and identity mapping ("Seamless Auth") can be configured to seamlessly authenticate users for data sharing between Slack and Salesforce. Automatic tenant provisioning - Customers can automatically provision a Salesforce instance from their Slack team or a Slack team from Salesforce, making it easy to experience a world-class integration regardless of where they start. Admin experience for Slackforce features - Give Salesforce and Slack Admins confidence in enabling and managing all Slackforce features through cohesive controls and visibility. Unified testing capabilities for Admins - Build trust in AI-first CRM capabilities through familiar, unified testing capabilit