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NEXTMOVEFDE careers · United States
Productboard

Senior Forward Deployed Engineer

AI summary of the role

Senior Forward Deployed Engineer at Productboard, an AI-first product management platform, embedded in the Go-To-Market team to drive technical sales, run proofs-of-concept, and feed customer insights back into product.

What you’ll do

  • Partner with Account Executives to drive complex, multi-stakeholder deal cycles, leading technical discovery and aligning Productboard's platform and Spark's AI capabilities to customer objectives.
  • Own all technical aspects of the sales cycle: scoping and running PoCs in live environments, wiring integrations, responding to RFPs, validating API and architecture fit.
  • Act as the primary liaison between Sales, Product, and Marketing, synthesizing field insights into product intelligence that shapes the roadmap.
  • Represent Productboard at industry events, conferences, and executive dinners as a credible technical voice on AI-first product management.

What you’ll bring

  • 6+ years in Sales Engineering, Solutions Engineering, or Forward Deployed Engineering at a B2B SaaS company.
  • Hands-on experience with REST APIs, webhooks, and SaaS integration patterns.
  • Proven ability to drive complex, multi-stakeholder deal cycles, navigating technical buyers, IT, and C-suite.
  • Strong understanding of product, engineering, and customer success operations; able to speak credibly to CPOs and Staff Engineers.

Technologies

REST APIs · webhooks · SaaS integrations · Jira · Salesforce · Zendesk · Azure DevOps · Slack · Python · JavaScript · Claude · Gong

Source and classification

Technical pre-sales · Evidence for this classification:

evolution of our Sales Engineer function — reimagined for engineers who want to do more than demo software. As an FDE, you're embedded in the field, working alongside prospects and customers to solve real problems, then bringing those learnings back to shape the product itself. You'll be the single most technical presence in a sales cycle and the person ultimately responsible for the customer's success — from first discovery call through to a live, value-generating deployment. You own the outcome: driving discovery, architecting solutions, running proofs-of-concept across both our core platform and Productboard Spark (our AI agent for product managers), and closing the loop between what customers need and what our Product team builds next. This is a senior, high-visibility role at one of the most important functions at Productboard. You'll engage at the executive level, represent us
More from the job description

AI Is How We Work Productboard is an AI-first company. Not as a tagline — but as a daily reality. Everyone here, from GTM or People to Product and Engineering, and our CEO, uses AI every day to prototype, explore ideas, and ship faster. We are investing deeply to make AI part of our foundation. What that looks like: Access from day one. Every employee and leader gets the best tools available — Cursor, Claude Code, Codex, and more. AI Champions across teams. Dedicated experts embedded in teams to pair, unblock, and help you move faster with AI agents. Dedicated AI days. Every six weeks, all teams get focused time to ship real features using AI tools and push boundaries. AI isn't something we experiment with occasionally. It's how we build. The opportunity Productboard is looking for an experienced Senior Forward Deployed Engineer (FDE) to join our Go-To-Market team. This is the evolution of our Sales Engineer function — reimagined for engineers who want to do more than demo software. As an FDE, you're embedded in the field, working alongside prospects and customers to solve real problems, then bringing those learnings back to shape the product itself. You'll be the single most technical presence in a sales cycle and the person ultimately responsible for the customer's success — from first discovery call through to a live, value-generating deployment. You own the outcom [... source excerpt omitted ...] very, architecting solutions, running proofs-of-concept across both our core platform and Productboard Spark (our AI agent for product managers), and closing the loop between what customers need and what our Product team builds next. This is a senior, high-visibility role at one of the most important functions at Productboard. You'll engage at the executive level, represent us on global stages, and be the person both customers and internal teams rely on when it matters most. If you want your work to directly influence revenue, customer success, and the future of our product, this role was built for you. Why this matters for your career The gap between professionals who are bui [... source excerpt omitted ...] I tools. You will shape the architecture that makes AI agents effective, define the workflows that make them reliable, and build the evaluation systems that make them trustworthy. You will work in an environment where AI first is not a future aspiration. It is the current standard. The skills you build here, agent native design, multi-model orchestration, eval-driven development, AI-ready codebase architecture, are the skills that will define senior engineering for the next decade. On a Typical Day, You Will... Pre-Sales & Technical Validation (Primary Focus) Partner with Account Executives to drive complex, multi-stakeholder deal cycles - leading deep technical discovery, un

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