Senior Managing Consultant - Financial Services Operations & Technology
AI summary of the role
Senior hands-on consulting role helping launch BRG's new Financial Services Operations & Technology practice, focused on commercial and consumer banking.
What you’ll do
- Lead banking transformation across consumer lending, retail banking, and payments.
- Assess current operations, design future-state operating models, and develop implementation roadmaps.
- Lead transformation programs, governance, and PMOs from strategy through execution.
- Support technology-enabled transformation including vendor evaluation, implementation, and business readiness.
What you’ll bring
- Prior consulting experience delivering business transformation for financial institutions.
- Deep experience in retail banking, consumer lending, or credit cards, including servicing, collections, and default.
- Experience leading large transformation programs in regulated financial institutions.
- Ability to work across business, operations, technology, legal, compliance, and risk functions.
Technologies
AI-enabled delivery · Claude · ChatGPT · vendor evaluation · PMO
About BRG
Global expert-services consultancy advising law firms, corporations, investors, and government agencies on disputes, investigations, corporate finance, performance improvement, and regulated AI.
Acquired · 1000–2000 people
Source and classification
Deployment strategy · Evidence for this classification:
senior, hands-on consulting roles for people who have spent their careers leading banking transformation across operations, technology, and the customer lifecycle. Senior Managing Consultant — You lead the delivery of complex engagement workstreams. You work closely with clients, guide consulting teams, develop high-quality deliverables, and translate findings into practical recommendations and implementation roadmaps. You also help build the practice through recruiting, developing new offerings, contributing to thought leadership, and improving how we work. What You'll Do Lead banking transformation across consumer lending, retail banking, and payments. Assess current operations, design future-state operating models, and develop practical implementation roadmaps. Lead transformation programs, governance, and PMOs from strategy through execution. Support technology-enabled
More from the job description
We Do Consulting Differently Berkeley Research Group is launching a new Financial Services Operations & Technology practice, with an initial focus on Commercial and Consumer Banking. We help financial institutions improve how they operate by combining deep banking experience with AI-enabled delivery. This is an opportunity to help build a new practice within an established consulting firm. We are looking for senior practitioners who enjoy solving complex problems, working directly with clients, and helping shape a growing business. Everyone on the team is expected to contribute beyond client delivery by helping recruit top talent, develop new offerings, contribute to thought leadership, and continually improve how we deliver work as the practice grows. The Roles We are hiring experienced business transformation consultants with deep Consumer Banking & Lending experience. These are senior, hands-on consulting roles for people who have spent their careers leading banking transformation across operations, technology, and the customer lifecycle. Senior Managing Consultant — You lead the delivery of complex engagement workstreams. You work closely with clients, guide consulting teams, develop high-quality deliverables, and translate findings into practical recommendations and implementation roadmaps. You also help build the practice through recruiting, developing new offerings, [... source excerpt omitted ...] e, and PMOs from strategy through execution. Support technology-enabled transformation, including vendor evaluation, implementation, and business readiness. Develop high-quality client deliverables and executive presentations. Build trusted client relationships and communicate recommendations to senior stakeholders. Collaborate with our AI specialists to incorporate AI-enabled approaches into consulting delivery. Contribute to business development and the continued growth of the practice. Qualifications Required Prior consulting experience delivering business transformation for financial institutions. Associate Director candidates should have experience leading engageme [... source excerpt omitted ...] ations, technology, legal, compliance, and risk functions. Strong written and verbal communication skills with the ability to influence senior stakeholders. Ability to travel to client sites as needed. Preferred Industry experience at a leading bank, lender, or financial services institution. Additional experience across Commercial Banking, Payments, or Wealth Management. Experience using AI tools such as Claude or ChatGPT is helpful but not required. We are looking for consultants who are curious about AI-enabled delivery and interested in working alongside our AI specialists to improve how consulting work is performed. Success in these roles requires strong consulting
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