Staff Software Engineer, ML/AI Platform

Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights. Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers. With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index! About the Role We’re seeking an accomplished Staff Software Engineer to join Attentive’s Machine Learning Platform team as a high-impact individual contributor focused on building the AI and ML infrastructure that power [... source excerpt omitted ...] es, training infrastructure, and serving layers using cutting-edge tooling like Ray, MLFlow, Metaflow, Argo, and Spark Uplevel and Innovate Core AI & ML Stack - Build and operate production-grade, low-latency ML serving layers with robust model lifecycle systems including champion/challenger testing, automated rollouts, versioning, and rollback capabilities Uplevel and Innovate Core AI & ML Stack - Define and drive Attentive’s agentic stack Technical Leadership - Provide ML infrastructure perspective in high-level discussions about Attentive’s AI strategy spanning multiple quarters and teams Technical Mentorship - Mentor platform and ML engineers, actively championing team memb [... source excerpt omitted ...] tion is driven by custom and open source machine learning models, industry-leading LLMs, lots of data and tech like Python, Metaflow, HuggingFace, PyTorch, TensorFlow, and Pandas You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work. For US based applicants: The US base salary range for this full-time position is $200,000 - $300,000 annually + equity + benefits Our salary ranges are determined by role, level and location #LI-EZ1 By applying for this position, your data will be processed as per Attentive's Privacy Policy. Attentive Company Values Default to Action - Move swiftly and with purpose Be One Unst