Technical Program Manager
AI summary of the role
Technical Program Manager role at Overwatch, a mission-critical infrastructure company, focused on driving execution of cross-functional platform and IT initiatives.
What you’ll do
- Drive execution of large-scale system, platform, and IT rollouts, managing timelines, milestones, and dependencies
- Maintain program plans, dashboards, and reporting in centralized systems like Smartsheet
- Coordinate cross-functional teams to ensure seamless delivery and adoption of platforms like Salesforce and HRIS
- Facilitate working sessions, document decisions, and ensure follow-through on next steps
What you’ll bring
- 5–8+ years of experience in program management, project management, or operations
- Experience supporting system implementations, platform rollouts, or technology-related initiatives preferred
- Ability to translate business needs into structured execution plans across systems and platforms
- Strong organizational skills with high attention to detail and follow-through
Technologies
Smartsheet · Salesforce · HRIS · program management tools
Source and classification
Internal deployment & tooling · Evidence for this classification:
software development or engineering. You will partner closely with the Director to bring structure, visibility, and momentum to key programs, ensuring work is clearly prioritized, tracked, and delivered on time. This role requires strong ownership, a bias toward action, and the ability to solve problems in real time as they arise. It is not responsible for system design or development, but for ensuring systems and platforms are successfully delivered and adopted across the business. You will play a central role in executing large-scale system, platform, and process optimization initiatives, working closely with Technology, Platform, and IT Operations teams. This role sits at the intersection of business execution and system enablement. What You’ll Do: Drive Program Execution Support day-to-day execution of key programs, including large-scale system, platform, and IT-related
More from the job description
About Overwatch Mission Critical Overwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the National Veterans Business Development Council (NVBDC), offering construction professional services, talent acquisition, and general contractor services for the mission-critical infrastructure industry. Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands. From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground. At Overwatch, it's more than a job. It's a purpose. Role Overview We’re looking for a Technical Program Manager to drive execution across critical, cross-functional platform and technology initiatives. This role is technical in nature, with a focus on systems, platforms, and IT coordination rather than software development or engineering. You will partner closely with the Director to bring structure, visibility, and momentum to key programs, ensuring work is clearly prioritized, tracked, and delivered on time. This role requires strong ownership, a bias toward action, and the ability to solve problems in real time as they arise. It is not responsible for system design or development, but for ensuring systems and platforms are successfully delivered and adopted across the business. You will play a [... source excerpt omitted ...] rive adoption of core business platforms (e.g., Salesforce, HRIS) Partner with IT Operations to coordinate system access, readiness, and deployment activities Translate business requirements into actionable tasks and timelines Support testing, validation, and readiness activities prior to system and platform launches Track adoption and usage of new systems and workflows post-launch Support Delivery Operations Implement tools, templates, and processes defined by the Director Contribute to building repeatable program management practices Continuously identify opportunities to improve efficiency and execution What Success Looks Like Programs are organized, on track, and progre
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