Forward Deployed Engineer

SailPoint is the leading, AI-driven security platform providing the autonomous governance that best solves the needs for the modern enterprise. By harnessing the power of AI and machine learning, SailPoint automates and streamlines the complexity of delivering the right access to the right identities and technology resources at the right time. Delivered at the scale our enterprise customers demand. We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” – 15 years in a row. What You’ll Do: Operating at the intersection of Solution Engineering, Professional Services and Product Management, Forward Deployed Engineers (FDEs) leverage state-of-the-art AI tooling alongside deep implementation expertise and industry knowledge to build foundational solutions, solve complex problems, accelerate our customers' time-to-value and decrease the cost of traditional services. You will partner with our sales organization by applying your technical abilities, problem solving skills and business acumen in support of SailPoint’s growth objectives. Forward Deployed Engineers (FDEs) at SailPoint embark on their journey by undergoing comprehensive product and sales training. This initial phase allows them to harness their existing experience, paving the way for a profound understanding of our SaaS solutions and the challenges they s [... source excerpt omitted ...] Actively participate in the sales process and work closely with the direct and channel sales teams Discover and understand customer requirements and align our solutions to those requirements, augmenting your expertise with AI tooling Participate in onsite and remote foundational implementation engagements Educate customers on high-level product architecture, functional design, and best practices Assist in the analysis, and documentation of customer requirements and how they map to SailPoint solutions Collaborate with cross-functional teams like sales, solution engineering, product, professional services, and customer success to ensure a seamless customer experience Collaborate [... source excerpt omitted ...] and Agentic technologies to solve customer problems. Contribute to building out Agentic technology solutions that become our standard for demonstrations of SailPoint’s products. Requirements: 5-7+ years of professional work experience as part of an enterprise software company, systems integrator, or consulting firm; 3+ years of software implementation or pre-sales experience. Experience in software development, implementation, and configuration Excellent communications skills and extensive experience working directly with clients and partners A working knowledge of technical infrastructure including web services, application servers, databases, virtualization, and directories is