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NEXTMOVEFDE careers · United States
Airtable

Program Manager, Professional Services - East

AI summary of the role

This is a technical delivery lead role for Airtable's Professional Services team, owning end-to-end delivery of complex enterprise engagements.

What you’ll do

  • Serve as the primary delivery lead for enterprise customers, owning the relationship, plan, and outcome from kickoff through go-live.
  • Run delivery across all workstreams: internal team, external partners, customer stakeholders, managing progress, blockers, and alignment simultaneously.
  • Own the project plan end to end: scope, schedule, budget, risk register, and RAID log across the full engagement lifecycle.
  • Guide customers through AI workflow transformation, helping them move from human-run processes to AI-augmented and agent-assisted operations.

What you’ll bring

  • 5+ years managing technical delivery in complex, multi-stakeholder environments with accountability for outcomes across teams you don't directly control.
  • You have delivered technical programs for external customers in a professional services or consulting context.
  • PMP or equivalent PMO certification.
  • You are genuinely fluent with AI tools and use AI in your daily delivery workflow.

Technologies

Airtable · AI tools · Agile · Waterfall · PMP · RAID log · SOW · change order process

About Airtable

No-code app platform letting non-developers build database-driven business apps; now AI-native, generating apps and agents from natural language prompts.

Private Late

Source and classification

Deployment team leadership · Evidence for this classification:

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done. Work is being redesigned, and Airtable is built for that moment: the same platform humans run their most critical workflows on is where agents now operate alongside them. Professional Services is where that redesign happens. The Technical Project Manager runs delivery on our most complex engagements. This is not a coordination role; it's a technical delivery lead position with accountability across an Airtable PS team, external development partners, and enterprise customer stakeholders, all moving toward shared milestones across different cadences, compliance requirements, and organizational dynamics. You sequence the work, hold the
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