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NEXTMOVEFDE careers · United States

Staff Software Engineer - AI Applications

AI summary of the role

Founding engineer on a new AI Applications team at Plaid, building the integration patterns and trust layer for AI-powered fintech experiences.

What you’ll do

  • Develop and evolve the preferred integration pattern for Plaid with AI providers, from API adaptations to building the official Plaid MCP Servers
  • Redefine how Plaid's consumer link experience embeds into conversational interfaces
  • Architect the trust layer for the future of agentic commerce
  • Make step-function improvements to the homegrown AI customer support agent, including multi-turn/multi-agent systems and RLHF

What you’ll bring

  • Staff-level engineering experience building and scaling AI/agentic systems
  • Deep expertise in AI/ML integration patterns, APIs, and MCP servers
  • Experience with multi-turn conversational AI and agent architectures
  • Proven ability to lead cross-functional projects with AI customers and partners

Technologies

AI · MCP Servers · RLHF · multi-agent systems · conversational AI · agentic commerce · customer support agents · Python · Go

About Plaid

API platform connecting consumer bank accounts to fintech apps; powers account linking, payments, identity, and fraud detection for thousands of fintechs and banks.

Private Late

Source and classification

Production engineering · Evidence for this classification:

Applications Team You will have the opportunity to join as one of the founding members of this newly formed team that is dedicated to consolidating and rapidly scaling our successful bets so far, and grow with the team in our quest to accelerate Plaid’s transformation into an AI-first company. In this role you will lead projects that enable and scale our business with our largest AI customers and partners, starting with personal finance use cases and expanding into many others; examples include: Develop and evolve the preferred integration pattern for Plaid with AI providers - from API adaptations to building the official Plaid MCP Servers, and beyond Redefine how Plaid’s consumer link experience embed into conversational interfaces in the most seamless way Architect the trust layer for the future of agentic commerce that will become the industry standard Additionally you will be
More from the job description

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. AI and intelligent systems are driving the fifth paradigm shift, following previous technological revolutions like mainframes, personal computers, the internet, and mobile devices. We believe, in the foreseeable future, AI will revolutionize the FinTech industry - from how consumers understand and manage their finances, to how developers build applications and how all companies operate. The fintech industry landscape will undergo a fundamental reshape. Plaid in the FinTech AI Ecosystem Plaid is uniquely positioned to become the financial data and insights backbone for AI applications and platforms in this ev [... source excerpt omitted ...] and financial fraud prevention in AI-powered products should feel seamless and embedded for the end users. The list goes on. The most important AI companies, major fintechs, and customer agent platforms are actively trying to integrate Plaid into AI-powered products and solutions they build. Plaid’s AI-powered Experiences for Customers The explosive growth in model intelligence and increasing relevance for enterprise tasks offer a unique opportunity for Plaid to rethink from the ground up how we operate and interact with our customers for the most optimal experience. Our early experiments in building AI agents for customer experience are paying off with huge business value. [... source excerpt omitted ...] d issues within seconds, which would otherwise have required humans hours to work on. This is just the beginning and there is so much more we could do. The AI Applications Team You will have the opportunity to join as one of the founding members of this newly formed team that is dedicated to consolidating and rapidly scaling our successful bets so far, and grow with the team in our quest to accelerate Plaid’s transformation into an AI-first company. In this role you will lead projects that enable and scale our business with our largest AI customers and partners, starting with personal finance use cases and expanding into many others; examples include: Develop and evolve the

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