CRM Solution Architect
AI summary of the role
This CRM Solution Architect role at QTS focuses on designing, implementing, and governing scalable Salesforce and CLM solutions.
No longer in the current catalog. Last included 2026-09-09. Check the employer’s posting for availability.
What you’ll do
- Design scalable, maintainable, and high-performing Salesforce and CLM solutions aligned with enterprise standards.
- Assess business processes and translate them into technical specifications and architecture diagrams.
- Oversee technical implementation, configuration, and customization of Salesforce solutions and integrations.
- Direct integration efforts using middleware tools and ensure interoperability with other business systems.
What you’ll bring
- US Citizenship required due to federal customer contracts.
- Expertise in Sales Cloud, Service Cloud, and Marketing Cloud.
- Extensive experience with Apex, Visualforce, and middleware integrations.
- Hands-on experience with Salesforce configuration, Workflow Alerts, and Approval Workflows.
Technologies
Salesforce · Sales Cloud · Service Cloud · Marketing Cloud · Apex · Visualforce · CLM · CPQ · MuleSoft · CI/CD
Source and classification
Internal deployment & tooling · Evidence for this classification:
As a CRM Solution Architect, you will be responsible for designing, implementing, and governing robust, scalable solutions that align with business objectives. You will serve as a trusted advisor, connecting business strategy with technical execution while maintaining the integrity of the CRM ecosystem. This role offers the opportunity to drive digital transformation initiatives and mentor future leaders within the ecosystem. The CRM Solution Architect enhances project delivery by ensuring that both logical and physical architectures align with enterprise standards. Leveraging your knowledge of current technologies, reference architectures, and your implementation experience, you'll transform business needs into actionable solution blueprints that drive organizational success. Key Responsibilities Solution Design Design scalable, maintainable, and high-performing Salesforce and CLM
More from the job description
As a CRM Solution Architect, you will be responsible for designing, implementing, and governing robust, scalable solutions that align with business objectives. You will serve as a trusted advisor, connecting business strategy with technical execution while maintaining the integrity of the CRM ecosystem. This role offers the opportunity to drive digital transformation initiatives and mentor future leaders within the ecosystem. The CRM Solution Architect enhances project delivery by ensuring that both logical and physical architectures align with enterprise standards. Leveraging your knowledge of current technologies, reference architectures, and your implementation experience, you'll transform business needs into actionable solution blueprints that drive organizational success. Key Responsibilities Solution Design Design scalable, maintainable, and high-performing Salesforce and CLM solutions that align with enterprise standards. Assess existing business processes and translate them into effective technical specifications and architecture diagrams. Collaborate with stakeholders and technical teams to define solution roadmaps and create prototypes or proofs of concept. Implementation & Integration Oversee the technical implementation, configuration, and customization of Salesforce solutions and integrations. Direct integration efforts using middleware tools and ensure se [... source excerpt omitted ...] Promote Salesforce best practices and mentor developers and admins on architecture principles. Stay current with Salesforce releases and recommend relevant enhancements. BASIC QUALIFICATIONS US Citizenship for this position is required by law due to federal customer contracts. Expertise in Sales Cloud, Service Cloud, and Marketing Cloud. Extensive experience with Salesforce development tools including Apex (APIs, Triggers, Classes, Web Services), Visualforce, and middleware integrations. Hands-on experience with Salesforce configuration, Workflow Alerts and Actions, and Approval Workflows. Strong background in security and data governance best practices and methodologies. Exp
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