Solutions Consultant

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. The Role We're seeking commercially sharp Solutions Consultants to be trusted advisors to our customers, optimizing how Synthesia's platform best fits within their business environments and unlocking value across multiple workflows. As a Solutions Consultant, you'll be the strategic advisor who helps customers see where Synthesia creates the most impact across their organization. You'll run in-depth discovery and facilitate strategic workshops with senior stakeholders to uncover priorities and opportunities; design how Synthesia optimally solves their most pressing challenges; lead enablement that drives real behavior [... source excerpt omitted ...] shops with senior stakeholders and practitioners to uncover business priorities, current workflows, technical constraints, and success metrics. Design and lead sessions that help customers envision how Synthesia supports a variety of workflows: whether for enablement, communications, training, operational efficiency, or other business functions. Build advisory relationships through thoughtful questioning, active listening, and demonstrating deep understanding of customer priorities, constraints, and competitive landscape. Change Management & Adoption Readiness Assess organizational readiness for change; identify adoption blockers and enablement gaps across teams and functions [... source excerpt omitted ...] , communications strategy, and success metrics that drive sustainable adoption. Enablement, Adoption & Early Value Own the path from signed deal to first live workflow, ensuring customers reach value quickly and build momentum for broader adoption. Lead impactful enablement sessions focused on customer workflows, priorities, and use cases, driving sustainable behavior change and real usage. Establish the conditions for repeatable usage, champion development, and broader rollout across teams and workflows. Unlock Expansion & Strategic Account Growth Identify additional teams, workflows, and use cases where Synthesia can deliver more value; define the right starting point and