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NEXTMOVEFDE careers · United States
Johnson & Johnson

Senior ServiceNow Architect

AI summary of the role

Senior ServiceNow Architect owning platform architecture, delivery, and sustainability for a designated process domain (e.g., HSRD, Source2Pay, LSD) within Johnson & Johnson's enterprise ServiceNow platform.

No longer in the current catalog. Last included 2026-09-09. Check the employer’s posting for availability.

What you’ll do

  • Own end-to-end platform architecture and configuration decisions to support process domains.
  • Translate business needs into scalable platform solutions aligned with enterprise standards and long-term strategy.
  • Produce architecture diagrams, design docs, and implementation acceptance criteria; participate in design reviews and sprint ceremonies.
  • Design and maintain ACLs, role/group strategies, and least-privilege access models for a global enterprise environment.

What you’ll bring

  • Minimum 7 years hands-on ServiceNow platform architecture design and implementation on large-scale enterprise platforms.
  • Demonstrable experience designing and implementing Business Rules, Script Includes, and ACLs in a governed environment.
  • Strong functional knowledge and practical experience in at least one ServiceNow process area (e.g., HSRD, Source2Pay, LSD).
  • Strong technical judgment with documented examples balancing performance, security, maintainability, and upgrade impact.

Technologies

ServiceNow · Business Rules · Script Includes · ACLs · HSRD · Source2Pay · LSD · ITSM · CMDB · ITOM

About Johnson & Johnson

Develops and commercializes prescription medicines and medtech across oncology, immunology, neuroscience, cardiovascular, surgery, orthopaedics, and vision for patients and health systems worldwide.

Public · 5000+ people

Source and classification

Internal deployment & tooling · Evidence for this classification:

Functional Engineering Job Category: Scientific/Technology All Job Posting Locations: New Brunswick, New Jersey, United States of America, Raritan, New Jersey, United States of America Job Description: We are searching for the best talent for a Senior ServiceNow Architect to be located in Raritan, NJ Role Purpose Serve as the primary ServiceNow Platform Architect for a designated process domain (for example: HSRD, Source2Pay, LSD). You will own the design, delivery, sustainability and operational readiness of scalable, secure solutions on Johnson & Johnson’s enterprise ServiceNow platform. This is a hands-on technical leadership role in a large, highly governed environment where technical judgment, upgradeability, and solution quality are paramount. Core Accountabilities Platform Architecture & Delivery Own end-to-end platform architecture and configuration decisions to support
More from the job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Technology Product & Platform Management Job Sub Function: Functional Engineering Job Category: Scientific/Technology All Job Posting Locations: New Brunswick, New Jersey, United States of America, Raritan, New Jersey, United States of America Job Description: We are searching for the best talent for a Senior ServiceNow Architect to be located in Raritan, NJ Role Purpose Serve as the primary ServiceNow Platform Architect for a designated process domain (for example: HSRD, Source2Pay, LSD). You will own the design, delivery, sustainability and operat [... source excerpt omitted ...] it readiness and separation-of-duties when designing access and data protection controls. Work with security and compliance teams to ensure solutions meet regulatory and internal requirements. Upgrade Readiness & Platform Sustainability Make pragmatic decisions that prioritize platform sustainability: refactor or remove custom logic that conflicts with out-of-box capabilities and upgrade paths. Participate in upgrade planning, testing and remediation efforts, identifying risky customizations early and driving mitigation. Domain Expertise & Collaboration Act as the subject matter expert for ServiceNow platform; support backlog refinement, complex incident resolution and architec

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