Staff Product Manager: Admin Dashboard & Configuration Engine
AI summary of the role
Staff Product Manager owning the Configuration Engine and Admin Dashboard at a Series A health insurance startup.
What you’ll do
- Own roadmap, prioritization, and outcomes for Configuration and Admin products.
- Write PRDs and specs that engineers respect and QA can turn into acceptance suites, including domain edge cases.
- Run discovery with Implementation, Client Success, Ops, and client stakeholders.
- Define success metrics: time-to-configure, configuration error rate, downstream rework, and adoption of self-serve vs. tickets.
What you’ll bring
- 5-8+ years in product management, with at least 2+ years on B2B platforms, admin/config tools, or complex workflow products.
- Comfort with systems that have many interdependent entities and judgment to reason about cascading changes.
- Track record of shipping configuration UIs that non-engineers use in production, ideally with validation, environments, audit logs, or staged rollout.
- Strong written specs and ability to sit with engineering on data-model and edge-case design.
Technologies
configuration engine · admin dashboard · B2B platforms · workflow products · role-based access · multi-tenant SaaS · reporting/BI · Linear · Whimsical · Notion
Source and classification
Deployment team leadership · Evidence for this classification:
About Helm Health Helm is a Series A start-up transforming health insurance with "Dynamic Copay" – a new insurance plan that lets members see simple, upfront prices for all medical care before making decisions. Our team is building the infrastructure to power these plans for health insurance payors. With Helm, our clients offer simpler health plans to their members, helping them navigate to higher-value care. Our team has specialized in Dynamic Copay solutions since 2020, and Helm is the only independent platform in the market. We have grown rapidly since our launch, working with clients from local health plans to the nation's largest health insurers. The market is forming around us, making it an exciting time to join! The Role Every client and plan behaves differently, and all of those decisions will live in our configuration layer, where our core systems read at runtime to price
More from the job description
About Helm Health Helm is a Series A start-up transforming health insurance with "Dynamic Copay" – a new insurance plan that lets members see simple, upfront prices for all medical care before making decisions. Our team is building the infrastructure to power these plans for health insurance payors. With Helm, our clients offer simpler health plans to their members, helping them navigate to higher-value care. Our team has specialized in Dynamic Copay solutions since 2020, and Helm is the only independent platform in the market. We have grown rapidly since our launch, working with clients from local health plans to the nation's largest health insurers. The market is forming around us, making it an exciting time to join! The Role Every client and plan behaves differently, and all of those decisions will live in our configuration layer, where our core systems read at runtime to price and adjudicate claims and to power member shopping. When configuration is wrong, the downstream results are wrong. This role owns that surface end-to-end. This role owns two inextricably linked products: the Configuration Engine and the Admin Dashboard. The Admin Dashboard is a product for multiple user archetypes — both internal Helm teams (Implementation, Client Delivery, Ops) and various users at our clients. The Configuration Engine is what keeps that product correct: the governable input to [... source excerpt omitted ...] consume it and safe to change at scale. This is currently an individual contributor role and one of the most senior product seats at Helm. Beyond owning Configuration and Admin, you'll help set the tone for how product is done here - the standard for how we spec high-stakes changes, how we reason about blast radius before we ship, how we validate that setup won't break a downstream system, and how product and engineering hold contracts between teams. The patterns you establish on these products become how the wider product org works. You'll do this through your own work, your influence on peers, and, eventually, your direct reports. What You'll Own: Configuration Engine Ho [... source excerpt omitted ...] ticket. Claims management workflows - review, comment, edit - with role-based access that separates who can see from who can change. Self-service reporting and query for ops and client-facing teams. Permissions, auditability, and change safety - who changed what, when, and with what blast radius, plus previews and staged rollout so a bad edit is legible and reversible before it ships. Cross-Product Alignment: Partner with the owners of our pricing, adjudication, and member-facing products so configuration contracts stay consistent across everything that consumes them. Translate client edge cases into durable product rules rather than one-off handling. Define the testing
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