Senior Client Manager

Modern Health Modern Health is a mental health benefits platform for employers. We are the first global mental health solution to offer employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, social, financial, and physical well-being needs—all within a single platform. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey. Modern Health is backed by investors like Kleiner Perkins, Founders Fund, John Doerr, Y Combinator, and Battery Ventures and raised more than $170 million in less than two years, making Modern Health the fastest entirely female-founded company in the U.S. to reach Unicorn status. More about our culture and what you can expect when you join the team: “It Takes a Village” culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all. We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take [... source excerpt omitted ...] omponents of mental well-being in the workplace, and that starts with how we build our own team. If you're excited about a role, we'd love to hear from you! The Role As a Senior Client Manager, you will own Modern Health’s employer relationships from launch through contract renewal. You are responsible for partnering with Fortune 500 companies to drive product adoption and engagement, and over time client retention and growth. You partner closely with senior HR executives and business leaders, serving as product expert, strategic consultant, and mental health champion. Your partnership with Modern Health’s clients and internal product team allows us to continually improve the [... source excerpt omitted ...] ho is excited to positively impact the lives of millions in a highly visible role. This position is not eligible to be performed in Hawaii. What You’ll Do Manage a portfolio of client accounts, serving as the face of Modern Health for our highest-priority customers Build and manage relationships with a broad range of global stakeholders including Benefit Managers, HR Executives, and consultants Partner and support sales initiatives by representing the Client Management role, organization and how we support and partner with customers Conduct regular global account meetings to refine and align customer strategies Partner with the Global Client Managers, if applicable, to e