Senior Risk Prevention Analyst

Join the People Helping People Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. The Opportunity The Senior Risk Prevention Analyst is responsible for providing operational and technical risk assessments leveraging fraud mitigation tools, focusing on analysis, design, and artificial intelligence (AI) technology associated with fraud mitigation strategies, call queue creation, monitoring, support, and management using quantitative methods to review data and increase efficiency, productivity, and effectiveness. Seeking a skilled Senior Risk Analyst who can support external clients and internal staff on fraud detection and prevention matters, inquiries, and solutions to meet client and business needs. Resolve complex service issues by responding to escalation calls and other department personnel. Continually supervise department workflow to ensure time-sensitive functions are meeting department standards. The main objective of this position is to ensure timely analy [... source excerpt omitted ...] ing our financial institutions by using effective analysis and strategies to minimize fraud losses. Additionally, the role involves writing rules and creating custom solutions for clients, monitoring fraud for their client group, identifying risk exposure based on fraud trends and data, and determining mitigation measures. This role involves direct interaction with senior-level management at the financial institution and within Velera and regular coordination with the Fraud Detection Work Center (FDWC), Velera Service Centers, multiple internal departments, and 3rd party vendor personnel. Day in the Life Coordinate the Risk Analytics team's tasks and ensure adherence to estab [... source excerpt omitted ...] ed to the team; Ensure quality of all team outputs. Resolve complex service issues by responding to escalation calls and other department personnel. Maintain awareness of member client fraud trends and suggest internal procedure changes to Risk Analytics Manager to remain efficient. Acts as a subject matter expert and represents the team at system/project meetings as well as industry forums. Applies advanced analytical techniques to solve business problems that are typically medium to large scale with impact to current and/or future business strategy. Maintains productive relationships with all internal stakeholders including Fraud Operations, Risk Management, Product, Ret