Solutions Architect – Adobe 3D & Immersive (Remote work possible)

The Opportunity We are looking for a Solutions Architect to be a key technical partner in winning and enabling complex 3D digital twin automation engagements for some of Adobe’s largest enterprise customers! This includes marketing & communications agencies, CPG, Electronics, and Automotive companies. Joining the new Enterprise Solutions & Delivery (ESD) team within the Substance 3D Growth organization, this person will be a leading technical voice in pre-sales, crafting how customers understand, evaluate, and ultimately commit to our solutions. They will also remain a key partner through post-sales delivery, ensuring what was promised is achievable and that customer feedback flows back into our product roadmap. What You’ll Do Pre-Sales & Technical Solutioning: Lead technical discovery/qualification with prospective customers to understand their 3D production pipeline, business goals, and automation needs. Invent and present tailored solution architectures demonstrating how Substance 3D automation (on-premise Python 3D APIs, custom integrations) addresses customer requirements. Build and deliver compelling demos, proof-of-concepts (POCs), and prototypes using our API’s for key accounts – developing custom 3D workflows that showcase end-to-end capabilities. Work closely with Sales person and Technical Program Manager to translate customer requirements into clear, technic [... source excerpt omitted ...] ly in the sales cycle, anticipating delivery constraints and flagging risks before closing. Support customer-facing presentations, acting as the technical authority in the room. Customer & Collaborator Engagement: Build positive relationships with technical and business partners at prospective and existing enterprise accounts. Act as a bridge between customer needs and Adobe’s product, engineering, and technical artist teams. Remain engaged post-sale as a technical participant, supporting smooth handoff to the TPgM and maintaining continuity of the customer relationship (also contributing bringing feedback back to the team). What You Need to Succeed 5+ years of experience [... source excerpt omitted ...] ther relevant role Deep hands-on knowledge of 3D production pipelines in an enterprise context – including 3D data formats, rendering, and automation workflows. Ability to write production-grade Python code contributing to automation pipelines, and to engage credibly with 3D technical artists and engineers. Ability to scope and compose technical solutions for complex, ambiguous customer problems – turning discovery into clear, executable architectures. Excellent communication skills across both technical and non-technical audiences – equally comfortable whiteboarding with engineers and presenting to customer partners. Proactive, customer focused, positive mentality with a stro