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NEXTMOVEFDE careers · United States
Veeva Systems

Services Engagement Manager - Quality Cloud

AI summary of the role

The Services Engagement Manager (SEM) is a customer-facing, remote role responsible for setting Veeva Quality Cloud customers up for success by structuring implementations, developing proposals and SOWs, and aligning with sales and services teams.

What you’ll do

  • Structure the right implementation approach, set expectations, and identify project charter including staffing, timeframes, and costs
  • Develop and deliver Proposals and Statements of Work for Quality implementations and consulting services
  • Set customer and internal stakeholder expectations correctly with a focus on long-term success
  • Provide awareness and alignment with the partner ecosystem

What you’ll bring

  • Direct experience in Life Sciences and/or Quality, preferably in Document Management, GxP Training, Quality Event Management, Validation Management, and LIMS
  • 5+ years of experience delivering consulting services, including involvement in selling services
  • Proven track record of contributing to and meeting or exceeding team sales quotas
  • Strong written and verbal communication skills, executive-level presence, and facilitation experience

Technologies

Vault · Quality Cloud · Document Management · GxP Training · Quality Event Management · Validation Management · LIMS · Cloud-based deployment

About Veeva Systems

Industry cloud for life sciences, combining regulated software, data, and consulting across R&D, quality, commercial, and clinical workflows.

Public · 5000+ people

Source and classification

Deployment strategy · Evidence for this classification:

Engagement Manager (SEM) is responsible for setting our Quality Cloud customers up for success and representing the entire value proposition and effort behind a Quality Cloud Implementation. This is a critical role in ensuring successful implementation and serves as an integral part of the sales cycle and during project delivery, acting as a solution expert working in close alignment with the Veeva Sales and Services Teams. With a passion for Software Implementation and expertise in Life Sciences Quality Sales, our ideal candidate will structure the right solution, set the right expectations, and identify the appropriate project charter; including staffing, timeframes, and associated costs. RFx Responses, and delivery of Proposals and Statements of Work (SOW) is a key deliverable from the SEM, along with potential implementation partner recommendations and strategic alignment of the
How jobs are selected

Employer postings · Data from · Sources