Business Systems Manager, Real Estate

Title: Business System Manager/Product Manager (Real Estate) Reports to: Business Systems Director – Private and Strategic Investments Department: Information Technology Location: Boston, MA Type: Full time BAIN CAPITAL OVERVIEW: With approximately $225 billion of assets under management, Bain Capital is one of the world's leading private investment firms. We create lasting impact for our investors, teams, businesses, and the communities in which we live. Over four decades we have strategically grown our platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets. Today, our team includes 1,880+ employees in 24 offices on four continents. We partner differently to help people and companies embrace possibility and realize potential. Founded as a private partnership in 1984, we have fostered a culture of innovation, entrepreneurialism, and agility, empowering our people to define and own their career trajectories. Today, our partnership approach enables us to pursue strategic growth, build enduring relationships with a robust external network, and collaborate across our integrated platform to connect the deep and diverse expertise that unlocks breakthrough insights. Our people are the heart of our advantage. Colleagues at all levels have a seat at the table as they tackle business challenges with a principal invest [... source excerpt omitted ...] tives from inception to implementation and support. Through an in-depth knowledge of the business, this position will elicit the business processes, gather business and functional requirements, develop needs analysis, document functional / technical specifications and perform system / user acceptance testing around hardware and software implementations. work with Real Estate Deal, Portfolio and Finance teams to evaluate and implement offshell/custom internal build solutions leveraging AI to augment current state processes. RESPONSIBILITIES: Form strong working relationships with internal users - both business and technical - to facilitate application support Gather, validate, docu [... source excerpt omitted ...] sign, and user interface designs) Lead and participate in system planning and testing Participate in user acceptance testing and support system training / documentation Fulfill responsibilities related to production support as well as application development projects simultaneously Develop and own documentation in support of technology requests Manage and provide mentorship to junior team members TECHNOLOGY EXPERIENCE: Prior experience with Argus, Asset Eye / RealPage, Yardi or other real estate portfolio management systems Prior experience with Anaplan, Investran, eFront or other Private Equity systems a plus Cutting-edge skills in managing business requirements through the