Application Engineer, Data Center Cooling Systems

Position Overview: The position’s mission is to increase orders and sales of Power Efficiency Solutions (PES) to Data Centers. Primary duties include identifying customers' pain points, developing application-level value propositions, nurturing relationships with stakeholders in the Data Center ecosystem, recommending technical solutions focused on (but not limited to) the Air Moving portfolio (backward curve plug fans, forward curve blowers axial fans, etc.), and helping customers qualify RRX solutions. The successful candidate is action-oriented, a strong communicator, and a collaborative team player across multiple functions, balancing technical and business expertise. Reporting to the Senior Product Manager of Air Moving Solutions, this individual will be a critical member of the Product Management team, responsible for driving profitable growth. Key Responsibilities: Industry Stewardship: influence cooling solution specifications with data center owners, engineering and design firms, and integrators. Develop and drive key relationships at OEMs, engineering firms, and integrators. Pre-Sales Customer Consulting: build a deep understanding of Data Center customers’ pain points and system-level technical requirements to provide consulting to customers during the pre-sales phase on their applications – CRAC/CRAH, Air Handlers, Package Units, Chillers, and others. Provide sy [... source excerpt omitted ...] sizing recommendations. Solutions Value Proposition: helps develop quantified value messaging to Data Center customers based on the systems’ higher-level lifecycle benefits when customers deploy RRX Air Moving products related (but not limited to) energy efficiency, reliability, connectivity and integration, and sustainability (going beyond products’ immediate features and functions). Customer Qualification: partners with Product Management and Application Engineering to recommend PES products and services focused on (but not limited to) the Air Moving portfolio. Solutions IoT & Integration: understands architectures of HVAC applications and their connections with other syste [... source excerpt omitted ...] ensures an exceptional customer experience at every touchpoint, facilitating positive, long-term relationships and high potential for repeat business with accounts; beyond meeting customer needs, it involves anticipating those needs and continually innovating to exceed expectations. Competitive Analysis: Monitor competitive offerings and drive new product development initiatives to drive innovation with purpose in the Data Center Space. New Product Development: engage in new product development to drive advanced electric motor and airflow systems. Gather formal and informal Voice of Customer data to drive internal new product requirements. Participate in project decision point