Director of Business Systems & Technology | Quote to Cash
AI summary of the role
Director-level role owning the end-to-end Quote-to-Cash technology ecosystem (Salesforce, CPQ, revenue recognition, ERP, billing, order management) at a private-equity-backed ERP software company.
What you’ll do
- Own end-to-end Quote-to-Cash systems strategy, architecture, roadmap, and operating model across opportunity management, CPQ, pricing, approvals, contracting, order management, billing, revenue recognition, collections, renewals, reporting, and analytics.
- Lead strategic direction and continuous improvement of Salesforce and CPQ, including product catalogs, pricing rules, approvals, renewals, and data governance.
- Partner with Sales, Revenue Operations, Finance, and Accounting to streamline processes, reduce quote-to-order cycle time, automate ASC 606 revenue recognition, and improve billing accuracy.
- Design and govern scalable integrations across Salesforce, CPQ, RightRev, ERP, billing, and payments with monitoring, error handling, and data lineage.
What you’ll bring
- 12+ years in Business Systems, Enterprise Applications, Revenue Operations Technology, Finance Systems, or related disciplines.
- Deep experience with Salesforce and CPQ, plus strong knowledge of ERP, billing, order management, revenue recognition, and enterprise system architecture.
- Strong understanding of ASC 606 and its technology implications.
- Proven experience leading large-scale systems implementations, business transformations, and complex integrations.
Technologies
Salesforce · CPQ · RightRev · ERP · ASC 606 · billing · order management · revenue recognition · workflow automation · AI
About Epicor
Cloud ERP for manufacturing, distribution, and retail — 23,000+ customers across make-move-sell industries, $1B+ ARR, transitioning fully to SaaS.
Private Late · 5000+ people
Source and classification
Internal deployment & tooling · Evidence for this classification:
Transform the systems that power the full customer and revenue lifecycle. As Director of Business Systems, you will lead the strategy, architecture, optimization, and execution of our end-to-end Quote-to-Cash technology ecosystem across Salesforce, CPQ, revenue recognition, ERP, billing, order management, and integrations. You will be responsible for building scalable, automated, and data-driven processes that support rapid organic growth, operational transformation, and potential acquisitions. We are seeking a strategic, commercially minded, and hands-on leader who can translate business priorities into scalable technology solutions while driving measurable improvements across Sales, Finance, Operations, and the customer experience. What you will be doing: Own the end-to-end Quote-to-Cash systems strategy, architecture, roadmap, and operating model across opportunity management, CPQ,
More from the job description
Transform the systems that power the full customer and revenue lifecycle. As Director of Business Systems, you will lead the strategy, architecture, optimization, and execution of our end-to-end Quote-to-Cash technology ecosystem across Salesforce, CPQ, revenue recognition, ERP, billing, order management, and integrations. You will be responsible for building scalable, automated, and data-driven processes that support rapid organic growth, operational transformation, and potential acquisitions. We are seeking a strategic, commercially minded, and hands-on leader who can translate business priorities into scalable technology solutions while driving measurable improvements across Sales, Finance, Operations, and the customer experience. What you will be doing: Own the end-to-end Quote-to-Cash systems strategy, architecture, roadmap, and operating model across opportunity management, CPQ, pricing, approvals, contracting, order management, billing, revenue recognition, collections, renewals, reporting, and analytics. Lead the strategic direction and continuous improvement of Salesforce and CPQ, including product catalogs, bundles, pricing rules, discounting, approvals, amendments, renewals, contract terms, data governance, integrations, releases, and technical debt. Partner with Sales, Revenue Operations, Finance, and Accounting to streamline commercial and financial processes, [... source excerpt omitted ...] -year Business Systems roadmap aligned with corporate growth and value-creation priorities, including repeatable technology integration playbooks for acquired companies, products, customers, and systems. Build and lead a high-performing Business Systems organization while managing strategic implementation partners, vendors, budgets, governance, prioritization, release management, and executive stakeholder communication. What you will likely bring: 12+ years’ experience in Business Systems, Enterprise Applications, Revenue Operations Technology, Finance Systems, or related disciplines, including demonstrated success leading or transforming complex Quote-to-Cash environments in [... source excerpt omitted ...] track record of challenging legacy processes, building scalable operating models, and applying automation and AI to improve revenue, margin, cash flow, operational efficiency, and customer experience. #LI-MB2 #LI-HYBRID About Epicor At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply ch
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