Mission Engineer - Albany
AI summary of the role
Embedded forward-deployed engineer owning customer outcomes for a strategic law-enforcement agency, building and shipping AI agents, workflows, and integrations on Axon's platform (AI Era, Fusus, Records, DEMS) directly in the field.
What you’ll do
- Design and ship working tools on Axon's platform: AI agents, workflows, automations, integrations, and data pipelines, built and tested with real users and real data
- Discover agency problems onsite and translate them into buildable, compliant solutions tied to mission outcomes
- Drive hands-on adoption and measure whether changes stick — usage, workflow impact, mission outcomes — iterating when they don't
- Lead QBRs, mission reviews, and strategic planning with agency leadership and operational stakeholders
What you’ll bring
- Experience in customer-facing technical roles, program management, operational transformation, or complex deployment environments (typically 8+ years)
- Proven builder: shipped working automations, agents, workflows, integrations, or AI-enabled tools in customer environments
- Comfort working across technical and operational domains: hardware, software, cloud, AI-enabled technologies, and integrated systems
- Strong communication with both technical teams and senior stakeholders, including command staff in mission-critical environments
Technologies
AI Era · Fusus · Records · DEMS · RAG · agents · workflows · integrations · data pipelines · CJIS
About Axon Enterprise
Builds TASER devices, body cameras, evidence software, and AI tools for law enforcement, emergency communications, and enterprise security on one integrated platform.
Public · 5000+ people
Employer postings · Data from · Sources