Lead Observability Platform Engineer

Lead Observability Platform Engineer Capital One is looking for an Observability Platform Engineer to join our Associate Experience Endpoint Engineering team. Our desktop endpoint platforms represent ~70,000 devices, and we’re seeking an expert on helping to create better visibility around those devices. The engineering role will be focused on working with our Windows and Mac platform engineering teams to build dashboards, monitors, perform and present analysis, create data ingestion strategies, and tell stories that represent opportunities for improvements with our user experiences on those platforms. Responsibilities: Work with partner teams to update configurations for our log collectors on our Windows and Mac endpoints Work with stakeholders to identify, discuss and prioritize log ingestion strategies Build complex dashboards that tell stories about the health of our endpoints, and identify opportunities for improvements Create monitors that alert platform teams when changes to the environment may be impacting the health of devices and user experiences Create reports that detail the performance of applications on our endpoints, and applications being considered for future deployment. Assist platform teams with issue triage by providing complex data and log analysis where needed Use data to tell stories to our senior leaders, help to drive vendor and product roadmap [... source excerpt omitted ...] formation based on specific audiences) You have strong knowledge of syntax structures for reporting languages, such as SQL or Opal, and good familiarity with parsing data. Basic Qualifications: High School Diploma, GED, or equivalent certification At least 3 years of experience creating reports and building alert monitors At least 3 years working with macOS and Windows platforms Preferred Qualifications: Bachelor’s Degree 3+ years of experience using alerting and monitoring tools to monitor fleet performance at scale, Aternity and Observe Telemetry tools preferred 3+ years of experience with Tableau, Snowflake, Elastic, databricks, PowerBI & log analytics Experience in regula [... source excerpt omitted ...] , and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to a